Conde Dermatology – Lithia/FishHawk, FL
Part-Time | 4 Days per Week | 7:00 AM–1:00 PM
Approximately 20-24 Hours per Week
About Conde Dermatology
Conde Dermatology is an independent, physician-owned dermatology practice focused on providing personalized, high-quality care in a welcoming and efficient environment.
We are looking for an energetic, personable, and highly organized individual to join our front-office team on a part-time basis.
Our mornings are busy, and this position will work alongside our full-time front desk team member to ensure patients receive an excellent experience from the moment they contact or enter our office.
The Role
The Front Desk / Patient Experience Coordinator is one of the first points of contact for our patients and plays an important role in keeping the practice running smoothly.
The ideal candidate is someone who genuinely enjoys interacting with people, can remain friendly and composed in a fast-paced environment, and is comfortable balancing multiple responsibilities at once.
This is an active front-office position. You may be greeting a patient, answering a phone call, scheduling an appointment, processing a payment, and helping a team member—all within a short period of time.
Responsibilities
- Greet patients warmly and provide an exceptional front-office experience
- Check patients in and out efficiently
- Answer incoming phone calls and assist patients with questions
- Schedule, reschedule, and confirm appointments
- Collect and process patient payments
- Maintain accurate patient demographic and contact information
- Assist with incoming referrals and ensure patients are contacted and scheduled promptly
- Help manage cancellations and open appointment opportunities
- Communicate effectively with clinical staff regarding patient needs
- Assist with general front-office administrative responsibilities
- Maintain an organized, professional, and welcoming reception area
- Work closely with our full-time front desk team member to manage busy morning patient flow
- Help identify ways to improve the patient experience and front-office efficiency
- Assist with additional practice projects as needed
What We're Looking For
We are looking for someone who is:
- Warm, friendly, and genuinely enjoys working with people
- Dependable and punctual
- Comfortable working in a busy medical office
- Highly organized with strong attention to detail
- Able to multitask without sacrificing patient experience
- Confident and professional on the phone
- Comfortable using computers and learning new technology
- Able to take initiative rather than waiting to be told what needs to be done
- A strong communicator and team player
- Positive, adaptable, and willing to help wherever needed
Previous dermatology medical-office or front-desk experience is preferred, but personality, reliability, and the ability to learn quickly are extremely important to us.
Schedule
4 days per week
7:00 AM–1:00 PM
Approximately 24 hours per week
Our first patients begin arriving early in the morning, so consistent 7:00 AM availability and punctuality are essential.
Why This Position Matters
Our goal is to provide patients with an experience that feels personal, organized, and never rushed—even as our practice continues to grow.
This position provides additional support during our busiest hours and helps ensure that phones are answered, patients are welcomed promptly, appointments stay organized, and our existing team has the support necessary to provide an exceptional patient experience.
We're looking for someone who wants to become a meaningful part of a small, close-knit practice rather than simply fill a seat at the front desk.
Pay: $18.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Education:
Experience:
- Dermatology Front Desk: 1 year (Preferred)
Language:
Work Location: In person
