Overview
Join our dynamic property management team as an HOA Manager, where you will oversee the daily operations and administrative functions of homeowner associations. This role is vital in ensuring smooth community operations, fostering positive resident relationships, and maintaining property standards. Your energetic approach and attention to detail will help create thriving, well-managed communities that residents are proud to call home. We are committed to supporting your professional growth and providing a collaborative environment where your skills can shine.
Responsibilities
- Manage lease or rental agreement processes, including lease renewals, terminations, and resident onboarding
- Coordinate property maintenance requests and facilities management to ensure community standards are upheld
- Maintain accurate data entry and filing of all HOA records, contracts, and legal documents
- Handle customer service inquiries with professionalism and courtesy via phone, email, or in person
- Enforce Fair Housing regulations, Landlord-Tenant laws, and Section 8 guidelines to ensure compliance
- Utilize property management software such as Yardi or OneSite for resident tracking, billing, and reporting
- Negotiate contracts with vendors and service providers to secure quality services at competitive rates
- Resolve conflicts between residents or with vendors through effective conflict management strategies
- Conduct regular inspections using CMMS (Computerized Maintenance Management System) tools to monitor property conditions
- Support leasing activities by upselling available units and promoting community amenities
Skills
- Proven experience with property management companies or in real estate administrative roles
- Strong knowledge of Landlord-Tenant law, Fair Housing regulations, and LIHTC (Low-Income Housing Tax Credit) compliance
- Proficiency in Yardi, OneSite, or similar property management software; experience with CMMS is a plus
- Excellent customer service skills with professional phone etiquette and conflict resolution abilities
- Ability to negotiate contracts effectively while maintaining positive vendor relationships
- Experience managing lease agreements, rental contracts, and tenant relations within a property management setting
- Familiarity with property maintenance procedures, facilities management, and data entry accuracy
- Office experience demonstrating organizational skills such as filing, record keeping, and administrative support
- Strong negotiation skills combined with sales acumen for upselling opportunities within the community
- Ability to handle multiple priorities efficiently while maintaining attention to detail in a fast-paced environment
Join us in creating vibrant communities where residents feel valued and supported. Your energetic drive combined with your comprehensive skill set will make a meaningful impact every day!
Pay: From $85,000.00 per year
Work Location: Hybrid remote in Seattle, WA 98109
