Job Summary
We are seeking an energetic and detail-oriented New Accounts Representative to join our dynamic team. In this role, you will be the first point of contact for new clients, guiding them through the account setup process while ensuring compliance with wireless . Your proactive approach will help foster strong customer relationships, promote wireless products, and contribute to the growth of our client base. This position offers an exciting opportunity to develop your sales skills, deepen your understanding of wireless services, and make a positive impact on our customers telecommunications journeys.
Duties
- Engage with prospective clients to open new accounts, explaining wireless products and services clearly and confidently
- Verify customer identities and ensure all documentation complies with industry regulations and security standards
- Process account applications efficiently using crm software and maintain accurate records of all transactions
- Identify opportunities for upselling additional wireless and internet products or services that meet client needs
- Manage customer relationships by providing exceptional service, addressing inquiries promptly, and building trust
- Detect and prevent potential fraud or suspicious activity through diligent monitoring and adherence to financial compliance protocols
Qualifications
- Proven experience in customer relationship management and sales
- Excellent communication skills with the ability to explain complex information clearly
- Basic math skills including debits & credits
- Familiarity with fraud prevention techniques and industry standards for financial security
- Demonstrated ability to manage multiple tasks efficiently in a fast-paced environment
Join us as a New Accounts Representative and be part of a team dedicated to delivering outstanding service while growing your career in the vibrant world of wireless services. Your enthusiasm, expertise, and commitment will help us build lasting relationships with our clients while supporting their telecommunication success.
Pay: $1,200.00 - $1,800.00 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid training
- Professional development assistance
- Referral program
- Vision insurance
Ability to Commute:
- Wesley Chapel, FL (Preferred)
Work Location: On the road
