Shipping Department Manager (Part-Time → Full-Time)
P2 Probiotic Power | Warminster, PA (On-Site)
About the Role
P2 Probiotic Power is looking for a hands-on Shipping Department Manager to lead and organize our shipping operations. This role starts part-time with a clear path to full-time within the next two months as responsibilities grow. You'll be the go-to person for keeping orders moving, catching shipping errors before they become customer problems, and building repeatable processes for our growing operation.
What You'll Do
- Own day-to-day shipping operations: order fulfillment, carrier coordination, and tracking (USPS, UPS, FedEx, DHL)
- Identify, log, and resolve shipping errors (wrong items, damaged goods, lost packages, address issues) using our shipping error tracker
- Monitor carrier dashboards and tracking data proactively — not just responding to customer complaints
- Work with warehouse staff on quality control checks before packages ship
- Communicate with customers and carriers to resolve shipping issues quickly and professionally
- Spot patterns in errors (by carrier, error type, etc.) and recommend process improvements
- Help build out and refine shipping procedures as the role expands toward full-time
What We're Looking For
- Experience in shipping, logistics, supply chain, warehouse operations, or a related field
- Comfortable with tracking systems and basic spreadsheet tools (Excel)
- Detail-oriented — someone who catches the small stuff before it becomes a big problem
- Strong communicator, able to work directly with customers, carrier reps and customer service
- Self-starter who can work independently and build structure where it doesn't exist yet
- Reliable and local to Warminster, PA or a short commute away
- Able to lift up to 30 lbs (some cartons contain two cases and reach this weight)
Details
- Location: On-site, Warminster, PA
- Schedule: Part-time to start, with strong potential to move to full-time
- Start: As soon as possible
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
