Assist customers and clients with their rental properties and homeowner’s associations, troubleshoot maintenance issues, inspecting properties, and coordinate maintenance facilitation.
What will you gain from this opportunity?
- Variety – work in an exciting, fast-paced setting with a variety of tasks to keep you engaged.
- New friends! You will love the culture at Five Star and the relationships you will develop with your awesome co-workers.
- The ability to use and leverage the latest technology for efficiency in an office environment.
- Enjoy working in a modern, newly renovated office building in Historic Downtown Pocatello. Benefit from being within walking distance of restaurants and shops in the vibrant downtown scene.
- A chance to grow and progress within our organization.
- The opportunity to visit and learn about a variety of properties and gain new skills related to homes and real estate.
- Feel good about providing high-quality housing for your community and outstanding customer service. At Five Star Property Management, we know that everyone deserves the highest level of service!
Responsibilities
- Answering phone calls and responding to emails with quality customer service and professionalism
- Troubleshooting maintenance issues
- Assigning out unresolved service issue
- Coordination with vendors to ensure timely resolutions
- Interacting with owners and residents
- Maintaining and updating our workflow standard process
- Ensuring compliance for homeowner’s associations
- Working with accounts receivable and payable
- Working with financial reporting
- Inspection of properties for damage
Skills & Traits
- Communicate and interact well with the public
- Knowledgeable in computer and tablet usage
- Maintain composure in stressful situations
- Positive, upbeat, and personable
- Professional confidence
- Adaptable
- Organized and capable of following through with projects
- Active Driver’s License (company car is typically available to use, but you may need to use your own vehicle at times with mileage reimbursement)
- Cell phone for timeclock, call, and texting usage
Wages
- Team members with limited experience can make $13-15 per hour plus benefits. Those with more extensive experience can make even more.
- This position could evolve into a supervisor or manager position.
Benefits
- Paid holidays
- Paid time off
- 401 (k) with match
- Close-knit team of fun co-workers
- Extra company activities/outings
- Stocked breakroom with free snacks and beverages
- Supplemental Health Benefits
Schedule
Multiple positions available for work during normal business hours, 9am-5pm, Monday through Friday.
To apply, please email both a cover letter and resume to [email protected].
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Professional development assistance
Work Location: In person
