Job Purpose/General Summary:
The Job Coach is responsible for the training, supervision and provision of supports for persons with disabilities in order for them to achieve success in their goals for supported and/or individual employment. The Job Coach may work directly with individuals to help them recognize, learn and retain the specific requirements of a job, work-related activities and support services necessary to get and maintain employment. The Job Coach may also provide assistance to the consumer as required or requested during on-the-job training programs with awareness and approval of the employer while in performance of duties at a community based job site.
Specific Responsibilities:
· Assist, direct, and guide individuals on pre-employment and employment training programs.
· Assist, direct, and provide guidance on work related activities, such as time and attendance rules, dress code and personal hygiene requirements, and others as required.
· Serve as liaison between employee and employer and facilitate appropriate worker to worker and worker to supervisor relationships for consumers participating in community employment.
· Maintain accurate records of training and job training provided to each consumer.
· Document and recommend to Director of Client Services or Employment Services Supervisor recommendations to overcome identified barriers to employment.
Duties of Position: Organization and Administration
· Monitor, document, and record consumers training programs.
· Comply with all organizational safety and health policies and procedures.
· Comply with all rules and regulations when on employer premises while in performance of job training duties.
· Maintain accurate and timely records on job training services provided
· Comply with all governmental and organizational rules, regulations, policies, and procedures.
· Maintain accurate and timely records for reimbursement for training services provided.
· Ensure timely completion of all forms, assessments, reports, and other documents as required or requested.
Duties of Position: Training and Job Training
· Provide assistance with consumer training at position as needed or when requested by employee or employer.
· Conduct and perform situational and training site assessment and site safety assessment
· Communicate openly with Director of Client Services or Employment Services Supervisor regarding consumer performance, behavior and other concerns.
· Complete all documentation and reports as requested in timely fashion.
· Track and document consumer’s progress towards their goals and objectives.
· Promote integration at the worksite whenever possible through social interaction opportunities, such as break times, lunch, social activities.
· Serve as liaison in community to ensure smooth transition and continuity of service.
· Assist and/or train consumer in emergency procedures and safety measures.
· Follow all employer safety procedures and required personal safety measures.
· Train and assist with completion of accurate timecard information or with use of timeclocks.
Duties of Position: Job Development/Training
· Assist and provide guidance to consumers in current employment programs and/or job placement.
· Recommend work-site job modifications, if required.
· Contact businesses to gain employment partnership
· Assist consumer in development of employability skills specific to employer requirements and needs.
· Assist client in applying, interviewing, and accepting/denying job opportunities.
· Develop work-site job task analysis as directed or requested.
· Perform work-site job assessments and performance evaluations as required or requested.
· Assist consumer in orientation to work environments and duties.
· Document, record, and report consumer job performance and progress.
· Assist consumer in identifying and utilization of natural supports whenever possible.
Duties of Position: General
· Report all incidents/accidents involving consumer within one day and document within 24 hours of incident or when first made aware of incident.
· Will maintain current certification in CPR and First Aid and be familiar with all HIPAA and Dept. of Labor regulations.
· Attend all scheduled meetings and training classes as requested or directed.
· Monitor, document and report consumer behaviors and adverse actions with immediate notification to Director of Client Services or Employment Services Supervisor.
Employment Requirements:
Education: Associate degree or high school diploma or equivalent and 6 months’ relevant experience.
Specialized Experience: Training experience or previous work experience with persons with disabilities preferred. Person providing direct support shall within 6 months of hire start date, complete at least 9.5 hours of employment service training through the Job Coach training through Iowa APSE, College of Employment Services online Job Training, or through the ACRE certified training program. The person must hold or obtain within 24 months of hire, nationally recognized certification of completion of job coach and job development training (Comparable to IVRS requirements for Iowa APSE or CES Job Train Training). Required to complete 4 hours of continuing education in employment services annually. Certification as Medication Manager or able to obtain training and certification within 6 months of start date.
Schedule: Must be able to work flexible hours to provide support and respond to after hour concerns relating to the consumer’s work schedules. Must demonstrate the ability to work independently within a self-directed setting and when performing duties of job training at off site locations. Position requires availability to work days, nights, evenings, weekends, and holidays to support consumer’s employment goals.
Background Investigation: Must successfully complete Iowa Department of Criminal Investigation background record check, Iowa DHS Child and Dependent Adult Abuse Central Registry background check, and OIG Medicaid Exclusion Registry check.
Other certifications, licenses, or skills: Ability to read, write and understand the English language sufficient to communicate with consumer, staff, and public. Ability to compare, compile, analyze, coordinate, and synthesize data and information. Must be certified in CPR and First Aid or obtain certification as required. Must possess valid state issued Driver’s license with Limited Chauffeurs Class “D” endorsement or obtain within 30 days of hire and meet insurance company’s standard of insurability.
Relations to others: Ability to supervise, negotiate, communicate, and instruct consumers and subordinates. Must possess strong interpersonal skills. Must be able to act independently and make decisions based on Life Skills Training Center’s values and mission.
Physical Demands (Strength): Heavy – exert up to 50 lbs of force occasionally, and/or up to 30 lbs of force frequently, and/or up to 20 lbs of force constantly to lift or move objects and carts.
Physical Demands (Movement): Standing, walking, sitting, stooping, kneeling, reaching, fingering and handling, or with accommodations
Physical Demand (Auditory & Visual). Talking, hearing, and sight sufficient to communicate with consumers and public, or with accommodations. Must be able to tolerate noisy environment or with accommodations.
Environmental Conditions: Ability to tolerate seasonal weather changes. Must be able to work in hot and humid or cold and dry environment. Ability to work in restrictive training environment or with accommodations.
Equipment Used: Must possess basic computer and keyboard skills. Equipment to include computers, cell phones, electronic tablets, telephones and other electronic media. Operate vehicles to include cars and vans. Other equipment as may be used at employer locations and as authorized during conduct of training provision to consumer.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this title. They are not intended to be construed or constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Pay: $14.00 - $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you 20 years old or older?
- Have you completed Job Coach training through Iowa APSE, the College of Employment Services, or the ACRE Certified Training Program?
License/Certification:
- Driver's License (Required)
Work Location: In person
