Retail/Guest Service
REQUIRED Knowledge, Skills, and Abilities
Minimum 2 years hospitality / retail guest service experience
Professional appearance and calm demeanor.
Ability to multi task with customers and food delivery apps.
Guest service requires the ability to stand and walk continuously during shift; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and to carry up to 50 lbs.
We are a tobacco free company—we do not hire tobacco users (smoke, vape, chew…etc.)
Possess self starting skills, be able to work well independently and be able to communicate clearly and professionally. Successful candidates will also be able to work on their own.
Experience with POS preferably Square.
Must have reliable transportation. Parking in provided as a benefit.
Availability to work afternoon and evening shifts as required by the needs of the business.
This position will earn a starting base hourly rate 17.13 hour. Above that, depends on experience.
Growth opportunities available.
Discount for food consumed during shift.
Paid sick leave (1 hour paid sick leave for every 40 hours worked after 90 days of employment as per Washington law.)
Job Type: parttime
Responsibilities
The Retail /Guest Service person will provide outstanding customer service, generate revenue through helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures.
Provide exceptional service assisting guest purchasing items in our takeaway boutique.
Knowledge of current menu offerings
Discernment for upselling products and add ons.
Manage and prepare orders from app based deliveries and verify orders when picked up for delivery
Maintain cleanliness entire shop area including employee restroom by mopping, dusting and sweeping frequently.
Stock and clean retail and non retail areas
Be proactive and work in unison for successful service while also being able to work independently when needed.
Dedication to creating first class hospitality experience for guests.
Prioritize resolution of service issues with guests calmly and confidently. Our #1 goal is to exceed expectations.
While on the service floor, every team member is the face of the restaurant and should embody the spirit of exceptional service.
Complete assigned responsibilities including, but not limited to, opening, side work, and closing/cleaning duties.
Pay: From $17.13 per hour
Benefits:
- Employee discount
- Flexible schedule
- Opportunities for advancement
Application Question(s):
- This position requires candidates to be 21 years old or older. Are you 21 or older?
Experience:
- retail/hospitality: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Edmonds, WA 98020 (Required)
Work Location: In person
