About Us:
Maksiwa International Inc. has been manufacturing and distributing high-quality woodworking machinery for over 40 years. From our roots in Brazil to over 1,800 distributors worldwide, Maksiwa is known for innovative engineering, reliable quality, and outstanding customer service. Our machines are present in all 50 U.S. states, with a growing presence globally.
Our success is built on hands-on experience, attention to detail, and keeping people at the heart of what we do. We deliver technical solutions and exceptional support to meet our customers' woodworking needs.
Overview
We are seeking a motivated and dynamic Sales Specialist to join our team. The ideal candidate will possess a strong customer service orientation and a passion for sales, helping to drive our business forward. As a Sales Specialist, you will engage with customers, understand their needs, and provide tailored solutions that enhance their experience with our products and services. This role is essential in building lasting relationships with clients and contributing to the overall success of our sales team.
Responsibilities
- Make outbound calls to leads generated and provided by the Marketing Department, qualifying opportunities and identifying customer needs.
- Engage with customers in a friendly, professional, and consultative manner to understand their requirements and recommend appropriate solutions.
- Demonstrate strong product knowledge and provide expert recommendations to help customers make informed purchasing decisions.
- Follow up with customers throughout the sales process and after purchase to ensure satisfaction and address any questions or concerns.
- Accurately document customer interactions, sales opportunities, and feedback in company systems to support continuous improvement of sales strategies.
- Collaborate with team members and other departments to achieve sales goals and deliver an exceptional customer experience.
- Stay informed about product offerings, promotions, marketing campaigns, and industry trends to effectively communicate the company's value proposition.
- Assist in maintaining an organized sales environment and ensuring that sales materials and product information are current and readily available.
- Participate in training sessions, team meetings, and sales initiatives to enhance product knowledge, professional development, and overall sales performance.
Qualifications
- Minimum of 1 year of proven experience in customer service and sales.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers from diverse backgrounds.
- Strong problem-solving skills and a proactive approach to identifying and addressing customer needs.
- Ability to work independently as well as collaboratively within a team in a fast-paced and dynamic environment.
- Familiarity with Point-of-Sale (POS) systems, CRM platforms, or other sales software is preferred.
- Positive attitude, strong work ethic, and willingness to learn about new products, services, and sales techniques.
Benefits
- Performance bonus
- Birthday leave
- Paid Time Off (PTO)
- Sick days
- 401(k) retirement plan
- Paid federal holidays
Join us as we strive to create exceptional experiences for our customers while achieving our sales goals together!
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Language:
- Spanish (Required)
- Portuguese (Required)
- English (Required)
Ability to Commute:
- Boca Raton, FL 33487 (Preferred)
Ability to Relocate:
- Boca Raton, FL 33487: Relocate before starting work (Preferred)
Work Location: In person
