- 3-plus years of experience in customer and personal service, proficient at building relationships with diverse groups of staff and volunteers.
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3-plus years of experience with orientating, training, and organizing volunteers.
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Ability to convey a high degree of commitment and passion for GRM
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Proficient communication, organizational, time management, and multitasking skills.
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Proficient problem-solving and resolution skills.
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Proficient in Microsoft Office and cloud-based applications.
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Maintain a valid Arizona Driver’s License and must have a clean driving record.
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Bilingual English/Spanish a plus.
Physical Demands:
- Some local travel to other locations for business-related needs or events
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Requires frequent sitting, standing, and walking and lifting, carrying, pushing, and pulling objects weighing up to 50 pounds
Mental Demands:
- The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care
Employment Status:
- Full-time 40 hours per week exempt; eligible for paid time off; eligible for benefits
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Anticipate Flexible Schedule - This position may require attending weekend and evening events
- BFOQ (Bona Fide Occupational Qualification) Faith aligned
Reports to: Volunteer & Outreach Manager
Starting rate of pay: $17.01
Overview: to assist in accomplishing the vision/purpose of GRM’s Volunteer Department, by supporting and collaborating with Volunteer & Outreach Manager.
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Maintain excellent customer service, attending to our guests; establish and continue building healthy Christ-honoring relationships with families/individuals in need. Represent the High Impact Volunteer Ministry model at the Center of Opportunity.
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Attend staff meetings and coordinators meetings to determine volunteer participation, assessment of effective use of volunteers, and development of additional volunteer opportunities.
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Serve as the point of contact person between volunteers and staff and facilitate communication between them.
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Lead tours of the Center of Opportunity for prospective volunteers and community members interested in learning more about Gospel Rescue Mission and the Center of Opportunity.
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Coordinate with agencies and organizations in the community who are providing special groups for volunteer service at the Center of Opportunity.
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Greet and oversee special volunteer groups serving at the Center of Opportunity.
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Plan, schedule, and coordinate volunteers for special events at the Center of Opportunity.
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Interview pre-screened volunteer candidates for best-fit consideration and coordinate placement with appropriate staff.
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Once placement occurs, follow up with staff and volunteer on performance.
- Conduct volunteer meetings and orientations.
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In collaboration with the Volunteer & Outreach Manager, update and improve all volunteer forms and manuals, and necessary volunteer calendars weekly and monthly.
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In collaboration with the Volunteer & Outreach Manager, continue with volunteer development, training, evaluations, newsletter, and monthly communications.
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Maintain Gift-in-Kind (GIK) volunteer documents and files, volunteer sign-in registration records, reporting, tracking of volunteer hours, etc.
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In collaboration with the Volunteer & Outreach Manager, maintain the development and training of new skill sets to improve communications with volunteers and staff.
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Attend professional training and networking opportunities as directed.
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Attend staff meetings or other meetings as directed.
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Perform other duties as assigned.
Professional Development
- Satisfy all pieces of training as assigned by the manager (onboarding, basic training, OPPD, etc.)
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Attend staff meetings as directed
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Perform other duties as assigned
Gospel Rescue Mission is a 501 (c)(3) not-for-profit religious organization that provides social service programs to the homeless and working poor. Everything we do in this ministry should be centered on the will of God and honor the name of Jesus Christ
Gospel Rescue Mission's policy is to complete a background check, drug test, and motor vehicle authorization for applicants in the conditional offer stage.
