Overview
Resolution Group, Inc. (RGI) is seeking an organized, customer-focused Office Manager / Receptionist to support the daily operations of our Indianapolis headquarters. This role serves as the first point of contact for clients, visitors, vendors, and employees while overseeing front office operations, administrative support, facilities coordination, and office management. It provides the opportunity to play a key role in creating a welcoming, efficient, and professional workplace while supporting leadership and staff across the organization.
What You’ll Do
· Serve as the first point of contact by greeting visitors, answering and directing phone calls, and handling incoming mail and deliveries.
· Coordinate day-to-day office operations to ensure an organized and efficient workplace.
· Schedule meetings, manage conference rooms, maintain office calendars, and assist with company events.
· Monitor office supply inventory and coordinate purchases, vendor relationships, and facility maintenance.
· Provide administrative support to leadership and multiple departments, including preparing correspondence, reports, presentations, and other documents.
· Assist with onboarding logistics by preparing workspaces and coordinating office resources for new employees.
· Support internal communications, administrative projects, and office records while helping maintain company policies and procedures.
· Foster a positive office environment by ensuring the reception area and common spaces remain clean, organized, and professional.
What We’re Looking For
· High school diploma or equivalent required; Associate's degree in Business Administration, Office Administration, or a related field preferred.
· Minimum of 2–3 years of experience in an administrative, office management, or receptionist role.
· Excellent customer service, communication, and interpersonal skills.
· Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities.
· Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
· Experience supporting multiple departments, coordinating vendors, or working with HRIS, ERP, or office management software is a plus.
Work Environment & Flexibility
This position is primarily office-based and requires frequent interaction with employees, clients, visitors, and vendors throughout the workday. The role includes a combination of front desk responsibilities, administrative work, and movement throughout the office to support daily operations and company activities.
Why Resolution Group, Inc.
· Collaborative, team-oriented culture with direct access to leadership.
· Opportunity to make a meaningful impact on the daily operations and employee experience of a growing engineering firm.
· Supportive environment that encourages professional growth and continuous learning.
· Commitment to quality, teamwork, and exceptional client service.
Compensation & Benefits
Competitive salary based on experience. RGI offers a comprehensive benefits package including health, dental, and vision insurance, health savings account (HSA), retirement plan with company match, paid time off, holidays, and professional development support.
Equal Opportunity Employer
Resolution Group, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.
Pay: $25.00 - $27.00 per hour
Work Location: In person
