JOB
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people “I work for the County of Marin."
Discover more about us, our values and our organizational culture here. Read on to find out more about this opportunity.
ABOUT THE DEPARTMENT: The Office of the County Executive is responsible for implementing the policy direction of the Marin County Board of Supervisors and supporting the effective delivery of public services across 22 departments. The office provides leadership on countywide initiatives, coordinates interdepartmental operations, and manages the County’s legislative and intergovernmental affairs. Our work includes advancing the Board’s strategic priorities, overseeing the County’s budget, and leading cross-cutting efforts in housing, climate, equity, emergency preparedness, and homelessness.
This role exists within the Digital, Innovation, and Transformation Office (DITO), which sits at the nexus of cross-departmental change initiatives throughout the County. Through each of those verticals—digital, innovation, and transformation—we act as a force multiplier, accelerating improvements in employee experience, reducing burden on residents, delivering world-class public services, and supporting our department and elected leaders.
DITO Mission: To empower people, improve services, and transform government.
EXAMPLE OF DUTIES
Reporting to Chief Digital and Innovation Officer, the Innovation Program Manager (Administrative Analyst III) is tasked with leading efforts to improve processes and program outcomes throughout the organization.
Our team is dedicated to advancing operational excellence across departments. Our team of multidisciplinary experts partners with department management and program staff to lead performance management and continuous improvement efforts across the County. We are action-oriented and impact-forward. We are looking for candidates who want to work in a fast-paced environment, can collaborate and deliver results across stakeholder groups, and brings an urgency to delivering high-quality services to our residents.
We use several frameworks and tools to deliver impact. This includes human-centered design, product management, process redesign and reengineering, data analysis, journey mapping, design workshops, and more. Importantly, our mission beings with “to empower people,” and employees in particular. Core to this principle is that our work focuses on working not only for, but alongside department partners—building internal capacity and changing culture to sustain change on behalf of our constituents.
Key functions of the team include:
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Serving as the designated County staff for the outside consultant that is conducting organizational assessments of all County departments over the coming years.
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Supporting departments with the development of strategic plans, key performance indicators and reporting
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Facilitating process mapping, root cause analysis and supporting change management and internal capacity development.
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Applying process improvement methodologies to drive measurable outcomes. Though not required for this position, highly qualified candidates will have an awareness of these methodologies and staff will participate in accreditation trainings in Lean Six Sigma, or other related methodologies.
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Developing and leading the County’s new performance management framework, which may include the development of performance management dashboards
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Leading cross-departmental improvement initiatives to enhance coordination and eliminate redundancy.
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Other duties as assigned to support the development of the annual financial plan, performance management and other reporting requirements, and other duties as assigned.
LOCATION
This is an in-person role that requires up to five days on-site at the Marin Civic Center. As schedules allow, the County Executive's Office allows for hybrid (telework/onsite) work schedules with approval from a supervisor and after a probationary period of at least six months of in person work for new employees.
SUPPLEMENTAL INFORMATION
ABOUT THE PROCESS:
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.
The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
