Description:
SUMMARY:
The Sales Coordinator is responsible for providing clerical & administrative assistance to the Director of Sales & Marketing, Sales Managers, and Event/Catering Managers. At times, the Sales Coordinator may be called upon to take on selling duties for small groups and functions. The ideal candidate for this role has a passion for building relationships and providing amazing communication and experience to our sales leaders and clients.
DUTIES AND RESPONSIBILITIES:
- Work independently and with a team on special, nonrecurring, and ongoing projects
- Input all group room blocks and events into MARSHA
- Monitor group pick-up and cutoff date and ensure that group blocks are up to date in CI
- Produce and distribute group resumes for “rooms only” groups
- Process Marriott Bonvoy Event points, Group Commissions and rebates
- Process and follow-up on all VIP guestroom reservations to include site inspections
- Organizes and maintains file system and correspondences.
- Greets scheduled visitors and makes the introduction to meet with the appropriate person.
- Assemble all sales and marketing packets and maintains inventory of all collateral.
- Ensure that all collateral is kept up to date and distributed all necessary individuals.
- Process and follow-up on all amenity and special request orders.
- Take inquiry calls, gather qualifying information and distribute leads appropriately.
- To ensure that all leads are traced and filed for follow-up.
- Check space availability as necessary.
- Other duties and jobs may be assigned as needed by Director of Sales & Marketing
LANGUAGE SKILLS:
- Must speak and communicate in English, Spanish speaking abilities are a PLUS
- Must be able to clearly communicate with guests, management and coworkers.
Requirements:
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
- 1-2 years of hotel experience.
- Marriott’s CI and MARSHA experience preferred.
. Marriott FSPMS experience preferred.
- Knowledge of hotel operations, including security and safety programs.
- Ability to work effectively under time constraints and deadlines.
EDUCATION:
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
Security clearance requirements
- Must clear background screening
