Job Overview
We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic hospitality team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, efficient food and beverage delivery, and smooth team management. Your leadership will inspire staff, uphold food safety standards, and maintain a lively, welcoming atmosphere that keeps guests coming back. This position offers a fantastic opportunity to develop your management skills while working in a fast-paced, fun environment dedicated to culinary excellence and guest satisfaction.
Responsibilities
- Lead and supervise restaurant staff during your shift, including training new team members and providing ongoing coaching to ensure high performance
- Oversee food preparation and service to guarantee quality standards are met consistently
- Manage POS (Point of Sale) systems such as Aloha POS and Micros POS for accurate order processing and cash handling
- Monitor inventory levels, assist with food ordering, and control food costs to optimize profitability
- Ensure compliance with food safety regulations and maintain cleanliness standards across all areas of the restaurant
- Handle customer inquiries, resolve complaints promptly, and create a positive dining experience for every guest
- Assist with shift planning, scheduling staff coverage, and managing operational workflows to maximize efficiency
Requirements
- Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation, cooking, and food handling procedures
- Demonstrated leadership skills with previous supervising or management experience in hospitality or restaurant settings
- Familiarity with POS systems such as Aloha POS and Micros POS for transaction processing
- Solid understanding of inventory control, food safety management, and kitchen operations
- Excellent customer service skills with the ability to manage multiple priorities in a fast-paced environment
- Experience in managing hospitality teams, including staff training, interviewing, and performance coaching
- Knowledge of food industry standards including catering, banquets, bar service, and culinary techniques is a plus
- Ability to handle cash transactions accurately and perform profit & loss analysis when needed
- Strong organizational skills with the ability to oversee shift management efficiently
Join us as a Restaurant Shift Leader where your leadership fuels our success! Bring your passion for hospitality, culinary expertise, and team management skills to create memorable dining experiences every day. We’re committed to supporting your growth through training & development opportunities while fostering a vibrant work environment built on teamwork and excellence.
Pay: $16.00 - $19.00 per hour
Benefits:
- Paid time off
- Paid training
Work Location: In person
