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The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Revenue Cycle Vendor Management Specialist to work in Miami, FL. This Revenue Cycle Vendor Management Specialist assists with all aspects of UHealth Revenue Cycle Vendor partnership relationship management including but not limited to onboarding new vendors, ensuring appropriate vendor access, monitoring performance and operations, invoice confirmation/reconciliation, vendor payment, and evaluating cost savings through vendor contract management across the system. Furthermore, the incumbent assists with data reviews, analysis, audits, and collaborates with Revenue Cycle Leadership and vendor leadership to present findings, identify opportunities for improvements and/or cost savings, and pursue those improvements.
Coordinates department-specific vendor onboarding activities, including access requirements, training assignments, documentation collection, access readiness tracking, and communication of next steps.
Coordinates vendor access requests, modifications, and deactivations across applicable systems, payer portals, and revenue cycle platforms.
Supports payer portal administration, including user setup, access changes, troubleshooting coordination, deactivation tracking, and documentation of active vendor users.
Performs periodic access validation and reconciliation activities to confirm that vendor access inventories are accurate, users remain active, and permissions align with approved business needs.
Reviews payer portal user rosters, vendor access lists, internal trackers, and deactivation records to identify inactive users, duplicate accounts, missing documentation, inappropriate access, and access requiring follow-up.
Assists with quarterly or recurring vendor access audits, payer portal inventory reviews, and access cleanup efforts to support compliance, security, and operational readiness.
Maintains centralized payer portal inventories, including administrator access, vendor user access, portal ownership, access status, access approvals, and related documentation.
Applies minimum necessary access principles by helping ensure vendor users are granted only the access required for their approved role, scope, payer assignment, or operational responsibility.
Supports revenue cycle operations by validating payer portal access needs related to claims follow-up, denial management, underpayment recovery, authorization, reimbursement, payment posting, and other payer-facing activities.
Maintains vendor access records, onboarding documentation, deactivation records, training records, payer portal documentation, invoice support documentation, and related administrative files.
Monitors vendor access mailbox activity, tracks open requests, follows up on pending items, and escalates issues when access, documentation, approval, or operational gaps are identified.
Maintains departmental vendor documentation, trackers, contact lists, inventories, onboarding records, and related administrative files.
Coordinates follow-up with vendors and internal departments regarding onboarding, access requests, training completion, documentation requirements, and pending items.
Assists with special projects, reporting requests, meeting preparation, and administrative support activities related to Revenue Cycle Vendor Management.
Communicates onboarding plans, access requirements, validation findings, process updates, and open risks to Revenue Cycle Vendor Management leadership and applicable stakeholders.
Supports vendor compliance activities, including ULearn training coordination, training completion tracking, access documentation, audit support, and access-related record retention.
Assists with data reviews, analysis, audits, and reconciliation activities related to vendor access, payer portal inventories, vendor operations, invoices, financial reporting, and contract management.
Assists with vendor invoice review and reconciliation support, including confirming vendor, invoice number, invoice date, service period, amount, purchase order, scope, and related documentation before escalation or leadership review.
Maintains Excel-based tracking tools, access inventories, payer portal trackers, vendor documentation logs, invoice support trackers, and department reporting templates; supports updates as business needs evolve.
Supports vendor transitions and implementation planning, including access readiness, payer portal considerations, operational handoffs, documentation updates, and access-related risks.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
