Practice Manager for Portland Chiropractic Neurology | New England Hyperbarics. Help Build One of the Northeast's Premier Centers for Neurological & Functional Healthcare
Exceptional healthcare doesn't happen by accident.
It is built through exceptional leadership, remarkable teams, thoughtful systems, and a shared commitment to continually improving the lives of others.
At Portland Chiropractic Neurology and New England Hyperbarics, we are building something different.
Our mission is to become one of the Northeast's leading destinations for patients seeking answers to complex neurological and functional health conditions—including concussion, dizziness, vertigo, migraine, dysautonomia, chronic pain, orthopedic and other conditions that often remain unresolved despite traditional medical care.
We are looking for an exceptional Practice Manager to help build that future.
Although this includes managing schedules and overseeing day-to-day operations, our mission is greater and our vision is grande.
This is an opportunity to build an organization, develop leaders, improve lives, and create an extraordinary patient experience from the very first phone call through every step of a patient's journey.
If you are energized by meaningful work, love building great teams, and enjoy turning vision into reality, we'd love to meet you.
About Us
Portland Chiropractic Neurology provides advanced functional and integrative rehabilitation by combining functional neurology, chiropractic care, vestibular rehabilitation, movement science, rehabilitation and hyperbaric oxygen therapy to help patients restore brain and body function.
New England Hyperbarics complements this approach through advanced medical-grade hyperbaric oxygen therapy, supporting neurological recovery, tissue healing, inflammation reduction, and whole-body health.
Together, our organizations care for patients throughout Northern New England who are searching for solutions after months—or sometimes years—of unanswered questions.
Many arrive feeling discouraged.
Our mission is to help restore hope by delivering exceptional care, compassionate service, and measurable results.
Our Philosophy
We believe the nervous system is the master communication system of the body.
When communication improves, function improves.
When function improves, healing becomes possible.
Everything we do is centered around restoring function, improving quality of life, and helping people return to the activities they love.
About the Role
The Practice Manager serves as the operational leader of both Portland Chiropractic Neurology and New England Hyperbarics.
This role combines leadership, operations, patient experience, team development, insurance oversight, strategic planning, community outreach, and organizational growth into one cohesive position.
You will work directly alongside our team of doctors, occupational therapists, nurse practitioners, to translate vision into action while helping develop an organization that continually raises the standard of patient care.
Every day is different.
One moment you may be coaching a team member.
The next, improving workflows, solving operational challenges, meeting with referral partners, helping patients, analyzing practice metrics, or implementing new initiatives.
This role is ideal for someone who enjoys building, improving, leading, and continually learning.
What You'll Do
Leadership & Team Development
- Lead, coach, mentor, and inspire an exceptional team.
- Foster a culture built on professionalism, ownership, accountability, collaboration, and continual growth.
- Recruit, onboard, and develop outstanding employees.
- Conduct performance evaluations and provide ongoing coaching.
- Help future leaders grow within the organization.
- Develop systems and procedures
Operations
- Oversee daily operations across both organizations.
- Improve workflows and operational efficiency.
- Ensure exceptional patient experiences from first contact through completion of care.
- Coordinate staffing, scheduling, communication, and daily execution.
- Solve operational challenges proactively before they become larger issues.
- Develop systems and procedures
Insurance & Administrative Oversight
- Support insurance workflows, reimbursement processes, authorizations, compliance, and payer relationships.
- Work alongside our insurance team to continually improve efficiency and accuracy.
- Identify opportunities to simplify processes while improving patient experience.
Strategic Growth
- Work closely with our leadership team to implement strategic initiatives.
- Develop systems that support sustainable growth.
- Track key performance indicators and operational metrics.
- Help identify opportunities for innovation and continual improvement.
- Assist with budgeting, forecasting, and organizational planning.
Community Outreach
- Build relationships with physicians, healthcare providers, businesses, and referral partners.
- Help educate the community about functional neurology and hyperbaric oxygen therapy.
- Represent both organizations with professionalism and enthusiasm.
Who You Are
You bring calm to complexity..
You naturally organize people, projects, and systems.
You communicate with confidence while making others feel valued.
You enjoy solving problems more than talking about them.
You take ownership.
You think ahead.
You continuously ask,
"How can we make this better?"
You believe leadership is about helping others succeed.
Most importantly, you are motivated by meaningful work that improves people's lives.
Our Best Leaders
Our strongest leaders tend to be people who:
- Lead with humility.
- Are seekers and life-long learners willing to grow and improve
- Communicate directly and respectfully.
- Stay calm under pressure.
- Build trust quickly.
- Hold themselves accountable.
- Think in systems rather than simply reacting to problems.
- Enjoy continual learning.
- Balance empathy with high expectations.
- Welcome feedback.
- Take initiative without waiting to be asked.
The Ideal Candidate
We're looking for someone who brings many of the following:
- Leadership or management experience in healthcare.
- Insurance background/willingness to learn
- Medical practice or clinical operations experience.
- Knowledge of insurance, reimbursement, and healthcare administration.
- Strong organizational and project management skills.
- Excellent communication and interpersonal abilities.
- Experience developing people and building teams.
- Confidence making decisions independently.
- Financial awareness and operational thinking.
- Passion for continual improvement.
- Genuine interest in neurological, functional, and preventative healthcare.
What Success Looks Like
Within your first year, you'll have:
- Built trusting relationships with our team.
- Strengthened communication throughout the organization.
- Improved operational efficiency.
- Elevated the patient experience.
- Helped develop future leaders.
- Improved systems that support long-term growth.
- Created an environment where employees feel supported, challenged, and inspired.
- Helped expand access to exceptional neurological and functional healthcare throughout our region.
Growth Opportunities
This position offers significant opportunity for long-term professional growth.
As our organizations continue to expand, the right individual will have opportunities to assume increasing responsibility in operations, organizational development, strategic planning, leadership, and future expansion.
We're looking for someone who wants to help build an extraordinary organization—not simply manage one.
This Position May Not Be the Right Fit If...
- You prefer highly repetitive work.
- You avoid difficult conversations.
- You dislike change or continual improvement.
- You need constant direction.
- You prefer maintaining systems rather than building better ones.
- You are uncomfortable taking ownership or making decisions.
Why Join Us?
You'll work alongside a physician deeply committed to continually improving patient care while developing an organization built on excellence, integrity, innovation, and compassion.
You'll have the opportunity to shape two rapidly growing healthcare organizations, influence the lives of thousands of patients, develop exceptional teams, and help redefine how neurological and functional healthcare is delivered throughout Northern New England.
If building something meaningful excites you, we'd love to hear from you.
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Vision insurance
Application Question(s):
- How many years experience do you have with Payroll?
- How many years experience do you have in Accounts Payable and Accounts Receivable?
Experience:
- Microsoft Office: 1 year (Preferred)
Work Location: In person
