Job Title: Operations Manager
Rise and Smile – We’re Not for Everyone. And That’s the Point. At Rise and Smile, we do things differently. No microwaves. No fryers. No shortcuts. Just hands, hustle, and high standards. We are looking for people who love clean, culinary kitchen operations. People who care about fresh ingredients, sharp knives, organized stations, and food that looks as good as it tastes. This is a high-energy, wide-open environment. If you need slow, predictable, and quiet — this isn’t it. If you love: The adrenaline rush of a full board Moving with purpose Being part of a tight team that executes at a high level Creating Instagram-worthy plates that make people smile before they even take a bite then keep reading. We want leaders. Not just position-fillers. We’re looking for people who: Take pride in cleanliness and organization Move with urgency Lead by example Connect sincerely with their teammates Care deeply about culture Believe details matter At Rise and Smile, we stand shoulder to shoulder. We roll up our sleeves. And we choose to be kind. We don’t just serve breakfast — we create moments. If you love the rush. If you love standards. If you love leading people. Then we’d love to meet you.
Join the Rise & Smile First Watch team as an Operations Manager and elevate your career!
Why Choose First Watch?
● Work-Life Balance: NO NIGHTS EVER! Enjoy more time with your loved ones and maintain a social life while advancing your restaurant career.
● Career Growth: With multiple new store openings across Idaho & Utah, there are ample opportunities to advance your career in Restaurant Management.
● Competitive Benefits: Earn Bonuses, 12 days of PTO (Paid Time Off) a year, as well as Medical, Dental & Vision Insurance. We are closed Christmas and Thanksgiving! NEVER WORK ANOTHER NIGHT SHIFT!
Key Responsibilities:
● Operational Excellence: Ensure all restaurant operations are executed smoothly and efficiently, maintaining high standards of quality and service.
● Staff Coordination: Manage scheduling, training, and development of staff to optimize productivity and service quality.
● Inventory Management: Oversee inventory levels, ordering, and cost control to ensure adequate supplies and efficient use of resources.
● Compliance and Safety: Ensure compliance with health, safety, and sanitation regulations, conducting regular audits and training sessions.
● Customer Experience: Monitor and address customer feedback, ensuring a positive dining experience and prompt resolution of any issues.
● Performance Metrics: Track and analyze operational performance metrics, implementing improvements as necessary to achieve goals.
● Hands-On Leadership: Spend 75%-90% of your time in the kitchen, working side by side with your team to achieve excellence.
● Lead Operations: Oversee day-to-day operations, ensuring a seamless experience for both team members and customers.
● Team Development: Coach and develop MANAGERS and team members, fostering a collaborative and high-performing environment.
● Efficient Management: Maintain a consistent schedule, starting at 5:30 am and ensuring all closing tasks are completed by 3:30 pm.
What We Offer:
● Full-Time Employment: Stable, full-time positions with competitive pay ranging from $50,000.00 to $60,000.00 per year. (Based on a 50-55 hour work week)
● Growth Opportunities: Continuous personal, professional, and financial growth in a supportive and nurturing environment.
● Flexible Career Path: Opportunities across Idaho & Utah, allowing you to advance and grow within the company.
Ideal Candidate:
● Experience: Experience in Restaurant management in a high-volume restaurant or kitchen setting.
● Leadership Skills: Proven leadership abilities with a strong focus on team development and customer satisfaction.
● Problem-Solving Skills: Ability to handle high-pressure situations with ease and efficiency.
● Passion for Excellence: A commitment to maintaining high standards and continuous improvement.
About First Watch:
First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch, and lunch. Our hours of operations are from 7:00 am to 2:30 pm, allowing our team members to enjoy evenings off.
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch, and lunch using fresh ingredients. A recipient of hundreds of local “Best Breakfast” and “Best Brunch” accolades, First Watch's chef-driven menu rotates five times a year and includes elevated executions of classic favorites alongside specialties such as its Quinoa Power Bowl, Lemon Ricotta Pancakes, Chickichanga, Morning Meditation fresh juice and signature Million Dollar Bacon. After first appearing on the list in 2022 and 2023, First Watch was named 2024’s #1 Most Loved Workplace® in America by Newsweek and the Best Practice Institute. In 2023, First Watch was named the top restaurant brand in Yelp’s inaugural list of the top 50 most-loved brands in the U.S. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet.
Apply Now and Become a Part of the First Watch Success Story!
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Are you able to report to the restaurant before 6am, able to work weekends, including both Saturday and Sunday?
- Are you at least 21 years of age?
License/Certification:
- Driver's License (Required)
Work Location: In person