Job Overview
Join our dynamic team as a Client Scheduling Specialist, where your enthusiasm and dedication will make a meaningful impact on our clients’ experience. In this role, you will provide exceptional support for benefits programs, assist with benefits administration, and ensure compliance. No prior experience? No problem! Comprehensive training will be provided to help you succeed. This position offers an exciting opportunity to develop your skills in benefits management within a collaborative environment located in Coral Gables. Your proactive attitude and excellent communication skills will drive positive outcomes for our clients and team members alike.
Duties
- Assist clients in understanding their health insurance and supplemental benefits options.
- Provide support throughout the enrollment process and help ensure applications are completed accurately and efficiently.
- Follow up with clients regarding required documentation, eligibility verification, and enrollment status updates.
- Educate clients on available health, dental, vision, and ancillary coverage options based on their needs.
- Maintain accurate records and update client information within internal systems.
- Respond to client inquiries and provide ongoing support related to benefits and coverage questions.
- Participate in ongoing training and professional development to stay current on products, regulations, and industry changes.
- Build and maintain strong client relationships through exceptional customer service and communication.
- Assist with account maintenance and support clients with policy changes, renewals, and general service needs as necessary.
Embark on a rewarding career journey where your growth is supported through comprehensive training programs. Bring your energy and passion for helping people to a role that values your contributions while helping clients navigate their benefits confidently.
Pay: $65,000.00 - $85,000.00 per year
Work Location: In person
