ORGANIZATION OVERVIEW
Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well-being of young people.
CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively. We are also committed to being a leader in advancing anti-racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff.
We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness, and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone.
As this position provides direct care to young people that are 18-24 years old, we require that applicants are at least 25 years old.
Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.
Under the supervision of the Director of Community Housing and Alumni Support, the THP-Plus Case Manager is responsible for the evaluation, placement, and assessment of prospective and enrolled eligible young adults participating in the Transitional Housing Plus Program (THP-Plus). The target demographic includes young adults (18-24) who have been emancipated from foster care (including those supervised by the Juvenile Probation). The goal of the THP plus program is to offer housing and supportive services in a safe living environment, while helping participants develop the life skills needed to live independently. Program participants are eligible to participate for 36 cumulative months or until the age of 25, whichever comes first.
THP-Plus Case Manager will work with young people to ensure success in securing stable housing, employment, education, health and wellness, and circles of support or permanent connections. Other support services might include, but is not limited to: transportation assistance, development of daily living skills, counseling and mental health services, and obtaining vital documents.
The position is also responsible for providing these services within the framework of the Mission Statement, Five Principles, and the Policies and Procedures of Covenant House California.
ESSENTIAL FUNCTIONS
Provide high quality support and develop positive relationships with residents and off-site clients through effective utilization of the Covenant House California case management system; which includes:
Conducting Initial Intake:
Completing a Full Intake Assessment:
Developing, Implementing, and Managing an Individual Service Plan (ISP):
Maintain a calendar of the youth’s work schedule, appointments, etc., in conjunction with the case plan;
Developing, Implementing, and Managing a Transition Plan:
Directly help the identified youth by supporting them in locating and visiting housing options, filling out housing applications, conducting housing habitability standards evaluation and complete required documentation;
Partner with community and partnerships to negotiate and support payment of security deposits, utility assistance, rental assistance, furniture needs, and other housing costs as appropriate to the situation.
Maintain Timely, Accurate, and High-Quality Documentation:
Document pertinent information in Critical Incident Reports, Wellness Surveys, engagement touchpoints, Follow-Up forms, etc., as necessary.
Attend Department Case Review Meetings:
Be on time and present for assigned shifts as well as all scheduled meetings, including off-site community collaborative meetings, staff meetings, and training.
Attend and complete all required and mandatory trainings assigned by (but not limited to) the following organizations: Covenant House California (CHC), Covenant House International (CHI), the Centralized Training Academy (CTA), the Los Angeles Homeless Services Authority (LAHSA), and the Department of Children and Family Services (DCFS), etc.
Adhere to all Covenant House California (CHC) policies and procedures in accordance with the Interim Housing Scope of Required Services.
Perform duties as assigned by the Director of Community Housing and Alumni Support (or delegate) to meet the needs of youth and ensure adherence to the program expectations. This includes, but is not limited to:
EDUCATION: A Masters degree in a behavioral science from an accredited graduated school as defined in Section 94302 of the Education, or a graduate program approved by the California Private Post-Secondary and Vocational Education Bureau.
EXPERIENCE: Experience in a public or private child welfare social services setting, and/or specific experience working with transition age youth who are 16 to 24 years of age preferred. Experience with youth experiencing homelessness, mental illness, or system involvement. Previous experience with Title 22 regulations a bonus. Demonstrated leadership and program development experience are preferred.
At least one year of administrative experience or supervisory experience over social work, childcare, or support staff providing direct services to children in an agency or in a community care facility with a licensed capacity of six or more OR at least two years of employment as a social worker, in an agency serving children or in a group residential program for children in an agency or in a community care facility with a licensed capacity of six or more.
KNOWLEDGE: Working knowledge of Housing First model, Trauma Informed Care, principles of harm reduction and positive youth development. Knowledge of adolescent development, case management, crisis intervention, and community resources. Awareness and sensitivity to the needs of youth experiencing homelessness and human trafficking.
SKILLS: Must be a self-starter and team player with the ability to work collaboratively with other staff. Excellent written and verbal communication skills, including the ability to speak effectively in public to effectively represent CHC in the community. Must be able to work independently as well as part of the interdisciplinary team. Ability to accurately and professionally represent CHC in the community by building relationships and communicating effectively verbally and in writing with young people, property owners/managers, vendors, partners, community members, and the general public. Communication with (and about) young people must reflect a “strength based” and “trauma informed” approach. Must have good organizational skills and time management. Strong computer skills and knowledge including word processing, spreadsheets, email, calendar, and ability to utilize database operations for data entry, reporting, and research. Bi-lingual English/Spanish strongly preferred.
TRANSPORTATION: Must have and maintain a valid California Driver’s License, reliable and efficient transportation, and a good driving record. Meeting clients for off-site appointments utilizing personal vehicle and/or providing transportation to residents and staff via company vehicles may be required.
WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Facility consists of both general business office environments and communal residential shelter environments. Must be able to lift up to 40 lbs. on occasion. Must be able to bend, sit and stand for prolonged periods of time; and to navigate stairs on a daily basis. While performing the duties of this job, the employee may work occasionally in outside weather conditions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud.
SCHEDULE: Full-time 40 hours per week. Some evening, weekend, and/or holiday work may be required.
SUPERVISORY DUTIES: This position does not perform supervisory duties; however, this position may be asked to facilitate team meetings and/or provide training to other team members.
EQUIPMENT USED: Must be able to utilize basic word processing, email, and internet programs. Must be able to communicate effectively both orally and in written form.
We Are an Equal Opportunity Employer
Covenant House California (CHC) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. CHC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHC will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply.
Covenant House California is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require accommodation due to a disability to complete this application OR to participate in other aspects of the hiring process for which you have received an invitation, please reach out to our HR team. Contact us at 1-323-461-3131, Monday through Friday, 7 a.m. to 4 p.m., Pacific Time or email us at [email protected].
If you are experiencing issues submitting your application and accompanying materials, please email [email protected].
