The General Manager will oversee operations and tasks performed at respective office to ensure all facets run smoothly and at a profit, make necessary decisions for the office in order to ensure compliance with company and government regulations, and direct the workflow of drivers, packers, and helpers as needed, ensuring a positive experience for the customer through training and a positive work environment for employees
Essential Functions:
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Review financial statements to determine where improvements need to be made
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Meet with associates on a regular basis to communicate expectations and scheduling
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Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks
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Intervene as necessary in all facets of the office
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Determine ways to advertise and get leads on potential moves
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Authorize invoices for payment and transmit invoices to corporate office
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Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports
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Report any significant issues to the Regional Vice President for further action as needed
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Ability to resolve employee conflict
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Communicate/escalate client related issues with move management/operations
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OTR recruiting
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OTR driver liaison
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Source equipment repair services
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Other duties as assigned
Knowledge, Skills and Abilities:
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Knowledge of company systems
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Knowledge of residential, commercial, and military move process
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Ability to problem solve effectively and efficiently
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Ability to take charge frequently
Required Education and Experience:
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Preferred: Bachelor’s degree
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Required: Previous managerial experience
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Required: Previous experience in logistics and transportation
Working Conditions:
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Mostly indoors, working outdoors is sometimes required
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Lifting in excess of 20 lbs is sometimes required
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Lifting in excess of 50 lbs is rarely required
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Saturday work during summer busy season is required and may be occasionally required during non-peak season depending on business needs.
