Associate's degree in Information Systems or a related field and ten (10) years of related experience required. Work experience may substitute for education requirement.
Knowledge, Skills, Abilities:
Comfortable with a range of enterprise voice and VOIP technologies.
Experience collaborating with people, processes, and projects small and large.
Experience with the following senior technologist skillsets:
Emotional Intelligence
Active Accountability
Performance Management
Experience with technology documentation and process improvement strategies.
Passionate about standardization and automation.
Strong knowledge of best practices, monitoring, and tooling.
Experience with the following architect skillsets:
Comfortable with a range of programming and scripting languages
Experience using the typical Unix/Linux or Windows toolbox of software and management tools
Experience with large scale distributed systems in production
Good knowledge of internet networking and performance
Passionate about troubleshooting, debugging, and automation
Strong knowledge of deploying and running services on IaaS or SaaS providers (preferably AWS or Azure)
Experience with virtualization technologies
Team-first mindset Strong communicator
Driven by integrity and openness culture
Continuous self-improvement background
Coach junior staff for performance outcomes
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