Chick-Fil-A Training Director
Role Overview:
The Training Director leads the development of all team members, ensuring every individual is equipped to deliver exceptional service and uphold Chick-fil-A standards, including Chick-fil-A Pathway standards and best practices. This role requires a full understanding of all areas of the restaurant.
Key Responsibilities:
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Oversee all training for all newly hired team members
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Maintain ongoing training and development for current team members
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Lead food safety classes for new team members
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Develop and implement training programs aligned with Chick-fil-A Pathway standards
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Create and execute in-restaurant training plans
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Develop and manage structured training systems and materials
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Coach leaders and team members to ensure consistent, high-quality instruction
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Monitor team performance and provide ongoing feedback
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Ensure compliance with food safety and operational standards
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May be required to work at multiple Chick-Fil-A restaurant location based on business needs.
Qualifications:
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Bachelor's degree in a related field
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Strong leadership and communication skills
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Passion for developing people
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Highly organized and detail-oriented
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Ability to understand and operate all areas of the restaurant
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Ability to work flexible shifts
Impact:
This role is key to building a strong team culture, improving performance, and creating a consistent, remarkable guest experience.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $15.00 - $18.00 / hour
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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Paid training
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Employee discount
Job Type: fulltime
Education: Bachelor's degree
Work location: On-site
