Description:
**MUST PASS EMPLOYMENT AND BACKGROUND CHECK SCREENING**
JOB BRIEF: The Doorperson is responsible for controlling the traffic flow at the front desk, and serves residents of apartment building by performing the following duties:
FUNCTIONS OF THE JOB
-
Conduct all business in accordance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, HUD regulations and local ordinances pertaining to apartments.
-
Required to attend periodic Fair Housing seminars.
-
Monitors the incoming and outgoing visitors and residents.
-
Keep accurate and adequate logs per the policy and procedure.
-
Monitors the building to ensure no visitor is roaming the building.
-
Documents all incidents in writing on the Incident Report Sheet and notify the manager of any illegal or suspicious activity.
-
If a situation warrants, contacts the appropriate emergency services by dialing 911.
-
Assists in the event the elevator breaks down to calm individuals effected and report to emergency services.
-
Remains in view of fire panel & monitors panel.
-
Performs any additional duties or tasks as assigned by the Manager.
Scheduling:
Based upon business necessity. Schedules are posted in advance. Additionally, if a holiday falls on a day that is part of the employee’s normal schedule, the employee will still be scheduled for their shift and will work the holiday. During times of emergencies, heavy work-loads or other company needs, there will be times when overtime is required.
Competencies:
-
Interpersonal Skills - Listens to others without interrupting; Keeps emotions under control. Presents oneself professionally
-
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
-
Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
-
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
-
Judgment - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
-
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
-
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
-
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation.
-
Attendance/Punctuality - Is consistently at work and on time.
-
Dependability - Follows instructions, responds to management direction.
-
Initiative - Volunteers readily; Asks for and offers help when needed.
2 Available Shifts: Saturday, 12 a.m. to 8 a.m., Sunday, 12:00 a.m. to 8:00 a.m.
Friday, 5 p.m. to 12 a.m., Saturday, 4 p.m. to 12 a.m., Sunday, 4 p.m. to 12 a.m.
Requirements:
- Must be able to take verbal or written direction & work well without supervision.
Education and/or Experience:
-
High school diploma or general education degree (GED);
Language Skills:
-
Ability to read and comprehend simple instructions, short correspondence, and memos.
-
Ability to write simple correspondence.
-
Ability to effectively present information in one-on-one and small group. situations to residents and other employees of the organization.
Other Skills and Abilities
-
Ability to speak more than one language preferred.
Physical Activities:
-
Standing, Unilateral and Bilateral Movement, Walking, Reaching, Grasping/Turning, Bending/Stooping/Squatting, Climbing Stairs, Pushing or Pulling, Writing/Typing, Finger Dexterity, Lifting/Carrying, Talking.
Physical Demands:
-
Sit, Talk, Hear
-
Constant need (100% of the time)
-
Stand, walk, use hands to finger, handle, feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.
-
Frequent need (66% to 100% of the time).
-
Lifting/carrying/moving objects 1 - 25 lbs
-
Occasional need (1% to 33% of the time).
Visual Acuity:
-
Observe areas needing attention/correction. Distance vision, peripheral vision, depth perception, and ability to adjust focus, respond to written instructions from staff.
-
Constant need (100% of the time)
Environmental/Atmospheric Conditions:
-
Indoors (100% of the time).
-
Noise level is moderate
