APRES MANAGER
Technical Position Expectations:
- Recruiting: The Apres Manager is responsible for sourcing, interviewing, and hiring all positions related to the Bottle Service Operation, including but not limited to Apres/Tent Servers, Apres/Tent Bussers, and Table Runners.
- Training: The Apres Manager is responsible for constructing and executing all training programs as they relate to Apres/Tent positions, including but not limited to: maintaining position descriptions, editing/updating floor plans, drafting guides for Steps of Service, compiling DOH guidelines, programming the POS Operations Platform, creating/updating department specific opening/running/closing duties for Deck positions, and executing skills showcase demonstrations for all new hires prior to the trainee becoming active on the floor for service.
- Scheduling: The Apres/Tent Manager is responsible for planning and publishing all schedules as they relate to the Apres/Tent positions, including training schedules and weekly shift schedules.
- POS Operations Platform: The Apres/Tent Manager is responsible for maintaining and updating the POS Operations Platform, including but not limited to: menu items, modifications, availability, and pricing; floor plans; item and printer routing.
- Shift Execution: The Apres/Tent Manager is the main point of contact and anchor for Apres/Jade Room service, both in and outside of the Apres Concert Series. Shift Responsibilities include, but are not limited to: working in collaboration with the Door Team to plot the floor plan based on current reservations; engaging in guest service; maintaining open communication with culinary leadership; managing the Apres/Tent Service team throughout the shift, including but not limited to: resolving guest service issues, communicating table updates with the Door team, managing Apres/Tent Service Team labor by making cuts to relevant positions; contributing to/sending out the End of Night (EON) report..
- Inventory: The Apres/Tent Manager is responsible for communicating to the Director of Operations all inventory needs as they relate to Apres/Tent operations, including but not limited to: COGS (acrylic glassware, disposable cups, disposable flatware, disposable plates, flameless sparklers, menus, ice buckets and scoops, and uniforms.
- Table Bookings: The Apres/Tent Manager is responsible for collaborating with the Door and Service Teams in booking bottle service tables.
Hours:
- The Apres/Tent Manager role is a full-time position, which requires fully dedicating all business time to executing the above responsibilities and tasks. This position is not eligible for overtime pay should 40 hours per week be exceeded.
Cultural Position Expectations:
- All leadership positions are expected to maintain a positive demeanor throughout each shift.
- Communication with guests and employees must be professional and constructive.
- All leadership positions are expected to lead by example as it relates to behavior, appearance, and executing position responsibilities.
The Surf Lodge and The Snow Lodge (JC Hospitality LLC and JCLP Hospitality LLC, respectively) are equal opportunity employers, valuing diversity, equity, and inclusions in each space. The companies will not exhibit or tolerate discrimination of any form, but especially on the basis of race, religion, skin color, national origin, gender, gender identity, sexual identity, marital status, military status, or disability status.
Job Types: Full-time, Seasonal
Pay: $2,000.00 - $2,500.00 per week
Benefits:
Work Location: In person
