Decker – The CAT Rental Store
HIRING IMMEDIATELY
Credit & Collections Representative
Bedford Hills, NY or Kingston, NY
*This position can be based out of either our Bedford, NY or Kingston, NY location**
Pay: $63,000-$75,000/year(dependent relevant experience)
Benefits:
- Medical/dental/vision insurance
- 401(k)
- Paid time off
- Paid company holidays
Key Qualifications:
- 2+ years of experience in credit, collections, accounts receivable, or a related financial role.
- Strong knowledge of credit analysis, credit risk assessment, and collections processes.
- Proven ability to evaluate customer creditworthiness and make sound credit limit decisions.
- Excellent communication and negotiation skills with the ability to build and maintain customer relationships.
- Strong analytical, problem-solving, and decision-making abilities.
- Proficiency in Microsoft Excel and accounting/ERP systems, with strong attention to detail and organizational skills.
Responsibilities:
Evaluate and determine credit worthiness of assigned accounts in an efficient and effective manner to minimize risk and support sales
- Approve or disapprove extension of customers whose accounts are beyond the terms of their risk category or have reached their assigned credit limit
- Adjust credit limits for each customer based on information contained in credit files and Decker’s history with the customer
- Maintain accurate credit status flags for each customer
- Proactively build business relationships with customers through professional and courteous communication
- Negotiate service charges and make decisions on any service charge write-offs
Ensure that assigned accounts are paid in a timely manner
- Call on past due accounts, either by phone or in person, focusing on largest and most problematic accounts
- Reconcile accounts receivable statements with the customers to resolve discrepancies
- See customers through dispute resolution process by coordinating communications between customer and the appropriate employee or department
- Solicit help from the Branch Manager when needed and recommend accounts to be turned over to a collection agency
- Assist customers by providing copies of any documents required by them to process payment
Successfully deliver service of recognized superior value by providing necessary key resources
- Have resources (people, vehicles and equipment) to effectively perform on time deliveries and service
- Effectively utilize resources
- Generate growth through expanding service offering
Provide support for Branch Manager
- Report monthly to Branch Manager on status of largest accounts
- Keep dispute list updated to ensure dispute resolution
- Prepare bad debt analysis bi-annually
Qualifications:
- 2+ years of experience in credit, collections, accounts receivable, or a related financial role.
- Strong knowledge of credit analysis, credit risk assessment, and collections processes.
- Proven ability to evaluate customer creditworthiness and make sound credit limit decisions.
- Excellent communication and negotiation skills with the ability to build and maintain customer relationships.
- Strong analytical, problem-solving, and decision-making abilities.
- Proficiency in Microsoft Excel and accounting/ERP systems, with strong attention to detail and organizational skills.
Physical Requirements
- Standing and/or sitting for prolonged periods of time
- Hand coordination for typing, writing, and computer use
- Occasional forward bending and reaching
- Occasional walking and climbing stairs
- Carrying (up to 20lbs.)
Reasonable accommodations made as needed.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, age, national origin, disability status, marital status, sexual orientation, citizenship status, protected veteran status, or any other characteristic protected by law.
Pay: $63,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of experience do you have in credit, collections, accounts receivable, or a related financial roles?
- The position is in office are you be able to reliably commute to Kingston, NY 12401 or Bedford Hills, NY 10507 for this job?
Work Location: In person
