Position Summary: Responsible for professional customer service, billing, sales, purchasing, coordination of transportation and administrative duties as it relates to the Feed Division.
Duties & Responsibilities:
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Assists in the billing administration for selecting direct ship customers.
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Assists in the tracking of transportation and delivery of products to our feed mill locations
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Assists in the tracking of feed deliveries that are direct to the farm deliveries
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Properly invoice customers for purchases that are direct wholesale sales.
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Process invoices to include matching the bill of lading with the proper weight and verification with the purchase order of wholesale sales.
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Issuing and tracking of purchase order numbers for all Toll Mill purchases
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Sending out feed contracts to customers and tracking to insure proper signatures from customers
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Daily processing of PO purchase order sheets to insure location managers and accounts payable staff get information in a timely manner.
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Assists in maintaining the files and records of customers as necessary.
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Provide daily grain retail price sheets for the feed division.
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Provide prices for selected daily bid situations and customer follow up
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Assist in the purchasing of feed products on a daily basis.
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Prepare Power Point presentation material for supervisor.
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Generate weekly and monthly reports such as ROI tracking, Net Controlled cow report, promotional sales reports, tracking of division goals verse actual performance, monthly performance indicator reports
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Communicates with customers and relays pertinent information to the appropriate personnel.
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Follow established procedures for charge/non-charge customers.
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Performs other duties as assigned by supervisor.
Customer Service
- Take customer calls and refer callers to appropriate staff members.
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Promote customer purchasing when contract opportunities arise.
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Provide pricing on bid situations to customers and outside consultants.
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Follow up on feed bid situations and ask for the orders (sales)
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Email weekly feed market information sheets to customers and consultants
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Email weekly feed cost comparison reports to customers and consultants
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Help monitor credit on direct ship customers
Qualifications:
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Must be proficient in use of Microsoft Office software, 10 Key calculator and other personal computer software.
- Must be proficient in Excel and Power Point software.
- Must have good communication skills and be organized.
- Additional training beyond high school in accounting with 1-3 years job related experience necessary.
- Must have high attention to detail and professionalism
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Must have good customer service skills along with the ability to sell
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Must have good negotiation skills with feed purchasing
Working Conditions & Physical Requirements:
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Perform duties in a professional office setting.
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Ability to sit for long periods of time.
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Ability to stoop, bend, and reach on occasion.
