Job Summary
We are seeking an energetic and detail-oriented Leasing Professional to join our dynamic property management team. In this pivotal role, you will be responsible for managing the leasing process from initial inquiry to lease signing, ensuring a seamless experience for prospective residents. Your expertise in property leasing, customer service, and administrative functions will drive occupancy rates and foster positive relationships with tenants. If you thrive in a fast-paced environment and are passionate about helping people find their perfect home, this is the opportunity for you!
Duties
- Greet prospective tenants promptly and professionally, providing comprehensive tours of available properties
- Manage lease or rental agreement processes, including drafting, reviewing, and executing contracts in compliance with Fair Housing regulations and landlord-tenant law
- Utilize property management tools such as Yardi and OneSite to track leads, applications, and lease statuses effectively
- Coordinate with maintenance teams to ensure property readiness and address tenant requests related to property maintenance and facilities management
- Conduct thorough background checks, including credit reports and rental history verification.
- Handle client communication via phone, email, and in person with exceptional customer service skills, upselling available units when appropriate
- Maintain accurate data entry, filing, and recordkeeping of leasing documents, legal administrative paperwork, and client interactions
- Assist in conflict management by addressing tenant concerns promptly while adhering to legal standards and company policies
- Support budgeting activities related to leasing operations and contribute to team management efforts by collaborating effectively with colleagues
Experience
- Proven experience in property management or real estate administrative roles with a strong understanding of lease or rental agreement management
- Familiarity with property management software such as Yardi, OneSite, or similar platforms
- Knowledge of landlord-tenant law, Fair Housing regulations,, and related legal frameworks
- Demonstrated customer service excellence with strong communication skills and professional phone etiquette
- Experience in conflict resolution, negotiation, and contract management within a property or facilities management setting
- Office experience involving data entry, filing systems (including CMMS), and general administrative tasks
- Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced environment
- Prior team management experience is a plus but not required; a collaborative attitude is essential
Join us to make a meaningful impact by connecting residents with their ideal homes! We value energetic professionals who are committed to excellence in property leasing while fostering positive community relationships.
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person