About Us:
We are a dynamic and compassionate rehabilitation clinic dedicated to helping patients regain independence, improve function, and achieve their goals. Our team works closely together in a supportive, collaborative environment where every role is valued. We believe in professional growth, work-life balance, and celebrating wins, big and small.
We’re looking for a Rehabilitation Services Coordinator who is organized, proactive, and passionate about patient care to help keep our rehab department running smoothly. If you thrive in a fast-paced environment, enjoy problem-solving, and love being the go-to person who keeps the team on track, we want to meet you!
Job Summary:
The Rehabilitation Services Coordinator plays a critical role in ensuring smooth day-to-day operations of our rehab departments. This position requires strong multitasking skills, excellent communication, and a professional demeanor. You will coordinate and communicate with our insurance verification/authorization team, manage scheduling, manage office workflow, and act as a central liaison between staff, patients, and providers.
Key Responsibilities:
- Coordinate and oversee the day-to-day operations of the rehab department office
- Schedule patient appointments in line with authorization parameters
- Coordinate / Communicate with the insurance verification team
- Manage daily reconciliation of charges and assist with billing-related documentation
- Serve as the primary point of contact for patients, providers, and insurance representatives
- Maintain organized electronic patient records
- Track authorizations and ensure timely renewal to prevent interruptions in care
- Provide administrative support to clinical staff as needed
- Collaborate with offshore teams and billing departments for efficient workflow
- Prepare reports and maintain logs in Excel and other software as needed
- Ensure therapy department and office supplies are stocked and equipment is functioning
- Uphold HIPAA compliance and confidentiality at all times
Qualifications:
- Previous administrative or office management experience in a healthcare or rehabilitation setting required
- Knowledge of insurance verification and authorization processes required
- Experience with patient facing customer service
- Rehabilitation Technician/ Aide experience is a plus!
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Strong organizational, time management, multi-tasking, and problem-solving skills
- Excellent verbal and written communication abilities
- Ability to work independently and as part of a team in a fast-paced environment
- High school diploma or equivalent required
Work Environment:
- Professional clinical office setting
- Interaction with patients, families, providers, and insurance companies
- Regular computer and phone work
Schedule: Monday–Friday 8-5 with a 1-hour lunch.
Why You’ll Love Working With Us:
- Positive Work Culture: We support each other, value open communication, and keep things professional yet friendly.
- Impactful Work: Your role directly supports patients in their journey toward recovery and improved quality of life.
- Stable Hours: Monday–Friday schedule with no nights or weekends.
- Benefits Package: FT benefits available
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Retirement plan
- Tuition reimbursement
Work Location: In person
