At Gold Level Marketing, we believe the best customer experiences start with genuine conversations. As a Customer Enrollment Associate, you'll meet with customers face-to-face, introduce them to cutting-edge fiber internet solutions, and help them choose services that fit the way they live and work. If you're someone who enjoys connecting with people, solving problems, and building confidence through every interaction, this is a role where your personality can be your greatest asset.
Core Functions of the Customer Enrollment Associate
- Build new customer accounts in person by introducing Internet solutions that match each customer's connectivity needs and lifestyle.
- Guide customers in person through the account and enrollment process, ensuring accurate information and a seamless sales experience from start to finish.
- Develop strong customer account relationships by understanding internet usage and recommending the most suitable plans.
- Drive sales growth by identifying sales opportunities to open new accounts and expand existing customer relationships.
- Maintain accurate customer account records, follow-ups, and service details to support a smooth onboarding experience.
- Deliver exceptional account support by answering customer questions and reinforcing the value of our services.
Preferred Skills for the Customer Enrollment Associate
- Spots account trends and adjusts sales strategies to strengthen sales outcomes.
- Simplifies fiber benefits into clear, resonant explanations for our customers.
- Communicates effectively to build trust and rapport across diverse customers.
- Stays goal‑oriented with motivation to exceed account and sales targets.
- Adapts professionally when handling varied customer needs.
Pay: $850.00 - $1,500.00 per week
Benefits:
- Employee assistance program
- Paid training
- Professional development assistance
- Referral program
- Travel reimbursement
Work Location: In person
