Job Summary
Join our dynamic team as a Restaurant Shift Leader, where you will be the driving force behind delivering exceptional guest experiences and ensuring smooth restaurant operations during your shift. This energetic leadership role requires a proactive approach to managing staff, overseeing food quality, and maintaining a welcoming environment. As a key team member, you'll inspire your team to perform at their best while upholding our high standards for food safety, customer service, and operational excellence. Your passion for hospitality and leadership will help create memorable dining experiences that keep guests coming back!
Duties
- Supervise daily restaurant operations, ensuring efficient service and adherence to company standards.
- Lead and motivate team members through effective training, coaching, and performance management.
- Oversee food preparation and presentation to maintain quality and consistency across all dishes.
- Manage POS systems such as TOAST POS for accurate order processing and cash handling.
- Control inventory levels, monitor food safety practices, and assist with food management to minimize waste.
- Handle customer inquiries, resolve issues promptly, and ensure a positive dining experience for all guests.
- Assist with shift scheduling, staff training, and conducting interviews to build a strong hospitality team.
- Support kitchen management by supervising food production, ensuring compliance with health regulations, and maintaining cleanliness standards.
- Conduct profit and loss analysis to optimize restaurant performance and identify opportunities for growth.
- Uphold food safety management protocols, including proper food handling and sanitation procedures.
Experience
- Proven experience in quick service or fast food restaurant environments with a focus on shift management.
- Strong background in food preparation, cooking, and kitchen operations within casual dining or fine dining settings.
- Demonstrated leadership skills in managing hospitality teams, supervising staff, and training new employees.
- Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing.
- Experience in inventory control, budgeting, and food safety management is highly desirable.
- Excellent communication skills with the ability to manage team dynamics effectively.
- Previous roles involving restaurant management or assistant manager responsibilities are preferred.
- Knowledge of food industry standards including catering, banquet service, bar operations, or hotel experience is a plus.
Join us as a Restaurant Shift Leader to lead with energy, inspire your team, and deliver outstanding guest experiences every day!
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
