About Trestle Studio Developer and Management Company of the Hotel:
Trestle Studio is a boutique real estate investment and development firm with a focus on lifestyle assets. Trestle specializes in tailoring branding and design to unlock the true value of our assets while bridging development expertise with financial discipline. Most importantly, we are a team of individuals passionate about creating inspiring places and experiences that are also community builders. The Trestle team is behind some of the most recognizable brands in the hospitality industry.
Executive Housekeeper
Sitio El Tropicano | San Antonio, Texas
At Sitio El Tropicano, we create experiences that feel warm, vibrant, and unforgettable. Rooted in the spirit of the River Walk and inspired by the culture, color, and rhythm of South Texas, our hotel is a place where guests feel welcomed, cared for, and comfortable throughout every part of their stay.
This is more than a housekeeping leadership role. It is an opportunity to help shape the cleanliness, comfort, rhythm, and pride of a newly renewed San Antonio hotel. As Executive Housekeeper, you will build the standards, team habits, and service culture that ensure every guestroom and public space feels cared for, polished, and ready to welcome our guests. We are looking for someone who is excited to lead with warmth, accountability, and pride while helping bring the spirit of El Tropicano to life.
Housekeeping Leadership & Guest Experience
Set the Standard: Lead the housekeeping team in delivering clean, comfortable, and thoughtfully prepared guestrooms, public areas, and back-of-house spaces.
Create Guest Comfort: Ensure every room and guest-facing area reflects the quality, care, and welcoming feel of Sitio El Tropicano.
Build Consistency: Establish and maintain clear housekeeping procedures, inspection standards, room readiness expectations, and daily communication practices.
Team Leadership & Culture
Lead with Heart: Coach, train, and support room attendants, housepersons, supervisors, and housekeeping support team members with a positive, hands-on leadership style.
Develop the Team: Create an environment where team members feel prepared, supported, and proud of the work they do each day.
Promote Accountability: Set clear expectations, follow up consistently, and recognize team members who demonstrate pride, urgency, teamwork, and service excellence.
Daily Operations & Communication
Housekeeping Operations: Oversee daily room assignments, inspections, public area cleanliness, special requests, lost and found procedures, linen flow, supply needs, and room status communication.
Cross-Department Partnership: Work closely with the front office, engineering, security, and leadership teams to ensure smooth operations, accurate room readiness, and timely guest response.
Problem Solving: Respond to operational challenges, guest concerns, and service opportunities with professionalism, urgency, and thoughtful follow-through.
Standards, Safety & Accountability
Quality Control: Maintain consistent inspection practices and ensure guestrooms and public spaces meet hotel standards before being released for guest use.
Inventory & Supplies: Monitor linen, guest supplies, cleaning products, equipment, and department needs to support efficient and effective operations.
Safety & Compliance: Reinforce safe work practices, proper chemical handling, lost and found procedures, and adherence to hotel policies.
Who You Are
A Hospitality Leader: You understand that housekeeping is one of the strongest drivers of guest satisfaction and take pride in creating spaces that feel clean, cared for, and welcoming.
A Team Builder: You lead with encouragement, structure, and accountability, helping others succeed while keeping standards strong.
Hands-On and Present: You are willing to be visible on the floors, inspect rooms, support the team, and step in when the operation needs you.
Operationally Sharp: You are organized, detail-driven, and comfortable balancing room readiness, team leadership, supplies, scheduling, and guest needs.
Culture-Driven: You enjoy building something meaningful, creating strong team habits, and helping shape a hotel culture that feels special from the inside out.
Preferred Experience
3+ years of housekeeping leadership experience in a hotel, resort, or hospitality environment.
Previous Executive Housekeeper, Assistant Executive Housekeeper, Housekeeping Manager, or Housekeeping Supervisor experience preferred.
Experience with lifestyle hotels, boutique hotels, resorts, or full-service properties is a plus.
Strong knowledge of guestroom inspections, public area cleanliness, linen flow, inventory control, and housekeeping productivity.
Strong communication, coaching, organization, and problem-solving skills.
Ability to work a flexible schedule, including weekends, holidays, and operational peak periods as needed.
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
