Job Overview
As a dynamic and energetic leader, the General Manager plays a pivotal role in driving the success of our coffeehouse operations. This role demands a passionate individual who thrives in a fast-paced, customer-focused environment and is committed to delivering exceptional hospitality experiences. The General Manager oversees daily store operations, manages staff, ensures food safety and quality standards are met, and fosters a positive team culture. Your leadership will inspire your team to excel, create memorable customer experiences, and achieve operational excellence. This is an exciting opportunity for someone eager to lead with enthusiasm and make a meaningful impact in the food service industry. Responsibilities
- Lead and motivate a diverse team to deliver outstanding customer service while maintaining high standards of food quality and safety.
- Oversee daily restaurant operations, including opening, closing, shift management, and ensuring smooth workflow throughout the day.
- Manage inventory control processes, including ordering supplies, stock rotation, and minimizing waste to optimize profitability.
- Supervise food preparation, cooking, and food handling procedures to ensure compliance with health regulations and quality standards.
- Utilize POS systems such as Aloha POS or Micros POS for accurate cash handling, sales tracking, and reporting.
- Conduct staff training sessions on food safety, customer service techniques, and operational procedures to foster continuous improvement.
- Handle staffing responsibilities including interviewing candidates, onboarding new employees, and managing schedules.
- Maintain a clean, organized kitchen and dining area that aligns with hospitality standards and safety regulations.
- Monitor financial performance through budgeting, cost control measures, and sales analysis to meet business goals.
- Foster a welcoming environment that emphasizes teamwork, hospitality management best practices, and guest satisfaction. Experience
- Proven management experience within the food service industry, ideally in quick service & fast food restaurants or casual dining environments.
- Demonstrated supervising experience with teams in high-volume settings such as cafes or restaurants.
- Strong background in food preparation techniques, culinary experience, and kitchen management.
- Familiarity with POS systems like Aloha POS or Micros POS for transaction processing and reporting.
- Experience with inventory control, food safety protocols, and food handling procedures.
- Previous roles involving staff training & development, shift management, budgeting, and restaurant operations are highly desirable.
- Exceptional customer service skills with a focus on hospitality management principles.
- Ability to lead by example with energetic leadership qualities that motivate staff and enhance guest experiences.
- Knowledge of catering services or banquet operations is a plus but not required. Join us as we create vibrant community spaces where great coffee meets exceptional service! We’re looking for passionate leaders eager to inspire teams while delivering memorable experiences that keep our guests coming back every day!
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
