Position Overview:
We are seeking an experienced and highly organized Front of House & Bar Manager to oversee daily restaurant and bar operations, ensure exceptional guest experiences, and lead a motivated, service-focused team. This role requires strong leadership, excellent communication skills, and a hands-on approach to maintaining a welcoming atmosphere for guests while driving operational efficiency and profitability.
Key Responsibilities:
Front of House Management
- Oversee daily FOH operations, including host/hostess, servers, bussers, and bar staff.
- Ensure smooth service flow, guest satisfaction, and adherence to service standards.
- Manage floor plans, reservations, and table turns for maximum efficiency.
- Train, coach, and evaluate FOH team members to uphold company standards.
- Resolve guest concerns promptly and professionally.
- Maintain a clean, organized, and safe dining environment.
Bar Management
- Oversee bar operations, inventory, ordering, and product quality.
- Maintain compliance with liquor laws, health and safety regulations, and internal policies.
- Create and update beverage menus, including cocktails, beer, and wine selections.
- Train bartenders on recipes, pouring standards, and responsible service practices.
- Monitor bar costs and implement strategies to reduce waste and control expenses.
Administrative & Leadership Duties
- Create and manage staff schedules for FOH and bar teams.
- Conduct regular team meetings to communicate goals, updates, and feedback.
- Track and report on sales, labor costs, and other KPIs to management.
- Collaborate with the kitchen and event teams to ensure seamless service for regular dining and special events.
- Handle hiring, onboarding, and disciplinary actions when necessary.
Qualifications:
- 3+ years of experience in restaurant or bar management (combined FOH and bar preferred).
- Strong leadership and interpersonal skills with the ability to motivate and develop a team.
- Excellent problem-solving, conflict resolution, and multitasking abilities.
- Knowledge of bar operations, beverage trends, and service standards.
- Familiarity with POS systems, scheduling software, and basic reporting.
- Ability to work evenings, weekends, and holidays as required.
- Current Food Handler’s Certification and Responsible Beverage Service certification (or ability to obtain).
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift up to 40 lbs.
Compensation & Benefits:
- Competitive salary based on experience.
- Performance-based incentives.
- Employee discounts on food and beverages.
- Opportunities for growth within the company.
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Bartending: 1 year (Required)
Ability to Commute:
- Collinsville, IL 62234 (Required)
Ability to Relocate:
- Collinsville, IL 62234: Relocate before starting work (Required)
Work Location: In person
