- This position is fully on-site in Toms River, NJ. Only candidates able to commute daily will be considered.
Complete Care Management is a leading healthcare organization dedicated to delivering high-quality care across our growing network of facilities. As we continue to expand, we are investing in our systems, people, and processes to support operational excellence across all departments.
Position Summary
Complete Care Management is seeking an HRIS Analyst to join our corporate team in Toms River, NJ. This role will support the day-to-day operations, maintenance, and optimization of our HR, Payroll, and Timekeeping systems.
The ideal candidate is analytical, detail-oriented, and comfortable working cross-functionally with HR, Payroll, and IT teams to troubleshoot issues, improve processes, and ensure system accuracy and efficiency.
Key Responsibilities
Provide end-user support for UKG Pro (HR/Payroll) and UKG Pro WFM (Timekeeping), including time clocks and device support
Assist with system configuration updates including security permissions, pay rules, and system settings
Manage and support ticketing workflows through systems such as Freshworks
Monitor system integrations, scheduled jobs, and data flows to identify and resolve issues
Support process improvement initiatives and system automation efforts
Generate and validate HR and Payroll reports, ensuring data accuracy
Partner with HR, Payroll, IT, and other departments to resolve system-related issues
Maintain and update system documentation, workflows, and troubleshooting guides
Qualifications
1+ year of experience with UKG Pro (UltiPro) and/or UKG Pro WFM (Kronos)
Basic understanding of HR, Payroll, or Timekeeping processes
Strong Excel skills (pivot tables, VLOOKUPs, etc.)
Strong analytical and problem-solving abilities
Excellent communication skills and ability to support end users
High attention to detail and strong organizational skills
Why Join Complete Care?
Growing organization with strong leadership and support
High-impact role with cross-functional exposure
Opportunity to contribute to system improvements and innovation
Collaborative, team-oriented corporate environment
#LI-LA1
