Role: Project Director/Implementation Head (HCM Implementation) – US Markets
Location: United States - Remote
Darwinbox is the fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: DP World, Masafi, DIFC, Abu Dhabi Department of Finance, Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.
Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners.
About the role:
Are you an enterprise delivery leader who loves solving complex architecture problems and leading from the front?
At Darwinbox, we are looking for an Implementation Head (Project Director) to steer a high-impact portfolio of enterprise HCM implementations.
This is not a high-level coordination role. We want a practitioner-leader, someone ready to get hands-on with our product, clear certifications in the first 30 days, lead C-suite steering committees, and drive high operational and commercial rigor across our delivery pods.
All professionals joining our HCM implementation team are expected to clear the product certification (including a proctored assessment) in their first month of joining.
What you’ll do:
- Lead from the Front (Project Director): Direct a portfolio of projects, leading critical solution design, architecture reviews, and executive steering committees.
- Master the Product (Month 1 Mandate): Deep dive into Darwinbox platform modules and clear mandatory product certifications within your first 30 days.
- Pre-Sales & Commercial Rigor: Partner with Sales/Pre-Sales on deal solutioning, prepare Statement of Work (SoW), baseline project plans against our Estimation Modeller.
- Predictive Governance & On-Time Go-Lives: Maintain early-warning risk predictability to protect project timelines, manage formal scope control, enforce milestone signoffs, go-live checklists, and closure reports.
- Build High-Performance Teams: Build and manage a high-performance team of Engagement Managers and functional consultants for superior project delivery.
- Drive Advocacy: Partner with clients to turn successful rollouts into public case studies, high NPS scores, and referenceable accounts.
What are we looking for?
- 12–18+ years of total experience, with proven success leading enterprise or mid-market HCM SaaS implementations in a Project Director / Delivery Head capacity. Must understand the breadth of HCM modules to be able to lead customer discussions.
- Hands-on mindset: A genuine passion for deep diving into product architecture, clearing functional certifications, and guiding consultants on complex customer workflows.
- Commercial & governance discipline: Strong background in effort estimation models, baseline vs. actual hour tracking, and formal scope/CR governance.
- Tool fluency: Working experience with modern delivery ecosystems and data migration automation tools.
- Executive presence: Proven track record of managing senior customer stakeholders, enterprise escalation management, and fostering cross-functional alignment.
Benefits
- Comprehensive benefits package including medical insurance plan, 401K, and paid time off.
- Flexible work arrangements (remote within the U.S.).
Professional growth and international career opportunities within a fast-scaling global organization.
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Work Authorization
Applicants must be currently authorized to work in the United States.
Equal Opportunity Employer
Darwinbox is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
