Salesforce & Marketing Cloud Systems Administrator

Joyce Meyer Ministries -
Fenton, MO

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Job Details

Full-time

Benefits

Wellness program
403(b) matching
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Work from home
Employee assistance program
403(b)
Life insurance

Qualifications

Research
SQL
Query management
Stakeholder relationship building

Full Job Description

This role supports the mission to Share Christ – by assisting in planning, researching, training, seeking new opportunities for improvement and innovation to deliver business solutions that create growth and efficiencies within Joyce Meyer Ministries.

We continue to create and innovate new ways to promote unchanging truth of the Gospel of Jesus Christ. We help those who are hurting in practical ways that make a difference. The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.

Responsibilities:

Build proactive relationships with the business units and sys admin group by understanding their needs and changes
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Identify unused or under-utilized platform features
Create technical documentation and a platform roadmap
Define priorities, liaising with stakeholders and communicating all platform changes
Own the communication of any platform changes to end users and stakeholders
Complete Salesforce & Marketing Cloud configuration changes, including: Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
Collaborate with System Architects and Super Users
Data management to improve Salesforce & Marketing Cloud data quality, implementing rules and automation
Data imports and cleansing, identifying errors and corrupt data, correcting or deleting as required
Explore ways to implement process changes to enhance data quality and reliability
Environment management: Proactive system maintenance, security reviews, release updates, health check, and optimizer
Oversight of Super User changes, all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, organization-wide defaults and sharing rules
Work with the development and Quality Assurance team to understand integrated applications and ensure new developments that include data are correct with end-to-end testing

Qualifications:

0-2 years of relevant experience
Experience with active releases of SQL Server required
Experience with Salesforce and Marketing Cloud preferred
Knowledge of Agent360 and Data360 preferred
Technical experience with data collection, query writing, data mining and technical documentation
Excellent interpersonal skills to work with all levels within the organization
Knowledge of data quality assurance
Knowledge of data validation and administration
Excellent problem-solving skills
Ability to work quickly under pressure
Proactive attitude and flexibility
Precise attention to detail
Designing scalable, best practice solutions
Excellent communication and relationship-building skills
Ability to motivate and persuade others
Ability to organize and prioritize work

Education:

Bachelor’s Degree or equivalent experience is required

We’ve got you covered with perks:

Mission-driven job that also pays
Medical Plan with no out-of-pocket premiums
Generous HSA contributions
Free Dental
Free long-term disability and life insurance
Wholistic Wellness Program
Employee Assistance Program for you and your family
403(b) generous matching
Discount on ministry resources
Options to work from home with a hybrid work environment
Paid time off
Professional Development
Tuition Reimbursement

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