Greet, tour, and qualify prospective residents in a professional and welcoming manner
Effectively present apartment homes, amenities, and community features to close leases and meet occupancy goals
Manage inbound calls, online inquiries, and walk-in traffic promptly and professionally
Process rental applications, verifications, and lease documentation accurately
Maintain knowledge of pricing, availability, and market trends to maximize leasing success
Ensure model units, common areas, and tour routes are clean, organized, and show-ready
Provide excellent customer service to current residents and assist with renewal efforts
Support community marketing initiatives, outreach events, and online reputation management
Maintain accurate records in property management software and follow company compliance standards
Collaborate with maintenance and management teams to ensure a positive resident experience
