Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.
ROLE OVERVIEW
As a Server/Barista at KPOT Korean BBQ & Hot Pot, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.
Duties and Responsibilities:
- Greet all guests promptly and warmly upon arrival.
- Answer guest questions regarding the menu and KPOT brand.
- Provide accurate information regarding menu, pricing, hours, promotions, and policies.
- Listen attentively to guests to ensure correct orders.
- Consistently create drinks to make sure that each guest receives the same quality of beverage.
- Assist with side work and opening/closing tasks.
- Clean and organize the front-of-house server station.
- Clean and organize the bar to ensure that sightlines remain clear.
- Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
- Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
- Inform management of special requests or guest concerns.
- Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
- Maintain a positive, energetic, and hospitality-focused attitude at all times.
- Multi-task and balance between bar and dining room orders.
- Demonstrate knowledge of classic coffees in order to properly execute guests' drink orders.
- Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
- Thank guests as they leave and invite them to return.
- Additional responsibilities as assigned.
Requirements:
- Ability to stand and walk for extended periods (up to 8–10 hours per shift).
- Ability to lift and carry up to 25–50 pounds.
- Frequent bending, reaching, and repetitive movements in a fast-paced environment.
- Ability to work in varying conditions, including heat, cold, and noise.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Essential Functions:
- 1+ years of restaurant experience.
- 1+ years of barista experience.
- Point-of-Sale systems experience.
- Strong communication and a passion for delivering world-class service at every touchpoint.
- Work well under pressure.
- Comfortable working around grills and hot cooking surfaces.
K-Pot Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid sick time
- Paid time off
- Paid training
Work Location: In person
