Job Summary
The Catering and Special Events Manager will be reporting to the Director of Sales. The successful candidate must be sharp, energetic, and effective in prospecting for and closing on business. Coordination of service needs to the Banquet Department is critical for the success of the position. The ability to balance what the client wants with what is best for the property and work together in a team atmosphere driving revenues for the hotel is vitally important.
Catering and Special Events Manager is responsible for finalizing group business while maximizing the event space to meet/exceed sales goals. As a Catering and Special Events Manager, one solicits, negotiates and books new/repeat business via outside sales calls, telemarketing, mailings, networking, etc. Wage dependent on qualifications.
Job Requirements
- Builds and strengthens relationships with existing and new customers to enable future bookings.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply, and demand etc.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Ensures business is turned over properly and in a timely fashion for proper service delivery.
- Executes exemplary customer service to drive customer satisfaction and loyalty.
- Organize meeting room bookings
- Coordinating all event room needs, as well as sales support and operational support.
- Partake in direct sales calls, sales blitzes, and hotel tours.
- Attends management, sales, and revenue meetings.
- Assist hotel management with developing and implementing hotel specific selling strategies.
- Mentor and develop Banquet set up team members in Catering/Event Sales.
- Oversees all aspects of a banquet or event, including set-up, serving, and cleanup.
- Complete BEO's, contracts, rooming lists, and proposals on time.
Additional Requirements
· Proficient computer skills including but not limited to Auto Clerk, Innfusion, Microsoft Word,
· Power Point, Excel, and Outlook
· Excellent time management skills and strong organizational skills
· Strong customer service skills
· Must be self-motivated and results oriented.
· Creative problem-solving skills
· The ability to delegate, effectively train and coach
· Must be able to work a flexible schedule including nights, weekends, and holidays
Disclaimer:
The above is intended to describe the general contends of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Job Type: Full-time
Pay: $50,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
