Client Relations & Office Representative – Full-Time
We are looking for a friendly, dependable, and motivated professional to join our team as a Client Relations & Office Representative. This position is ideal for someone who enjoys building relationships, helping clients, and contributing to a professional, fast-paced office environment.
As a member of our team, you will play an important role in creating an exceptional client experience while supporting the day-to-day operations and continued growth of the office.
Responsibilities
- Build and maintain strong relationships with clients and follow up as needed
- Provide friendly, professional, and timely assistance to clients
- Greet and welcome clients and visitors upon arrival
- Answer, screen, and direct incoming phone calls
- Direct clients and visitors to the appropriate team member
- Assist clients with payments and general account-related needs
- Provide accurate information in person, by phone, and via email
- Assist with administrative and office support responsibilities
- Maintain accurate and organized client information
- Identify client needs and help connect them with appropriate products and services
- Work toward mutually agreed-upon client service and marketing goals
- Provide timely and thorough activity updates to the agent
- Contribute to a positive, professional, and team-oriented office environment
What We Offer
- Competitive hourly pay plus commission and bonus opportunities
- SIMPLE IRA retirement plan
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Valuable professional and client-relations experience
- Training and professional development opportunities
- Growth potential and opportunities for advancement within the agency
Qualifications
We are looking for someone who is:
- Friendly, professional, and people-oriented
- Passionate about delivering an excellent client experience
- An excellent communicator with strong written, verbal, and listening skills
- Organized and detail-oriented
- Self-motivated, dependable, and accountable
- Proactive and confident when solving problems
- Able to manage multiple priorities in a fast-paced environment
- Comfortable using computers and common Windows-based applications
- Committed to completing work accurately and on time
- Able to work independently while contributing to a collaborative team
- Motivated to learn, grow, and contribute to the success of the office
About the Opportunity
This is more than an administrative position. It is an opportunity to develop valuable skills in client relations, relationship building, business operations, and professional communication while becoming an important part of a growing team.
If you are dependable, enjoy working with people, and are motivated to succeed, we encourage you to apply. Qualified applicants will be contacted regarding the next steps in the interview process.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $25,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
