We have an opening in our Human Resources department for an Director, HR Transformation & Employee Exp.. We are passionate about the environment while delivering life sustaining, high quality water service to families and communities. We embrace progress, provide training & development to inspire success in every aspect of our business and culture. In addition, we provide a competitive benefits package and 401(K).
This is a hybrid work opportunity, meaning that employees are eligible to work remotely for part of the work week, dependent on job function and business needs.
Job Description
The Director, HR Transformation & Employee Experience leads enterprise HR transformation initiatives that modernize how HR supports the business. This role integrates employee experience design, HR process optimization, HR Technology enablement (including HRIS/HCM platforms) and AI‑enabled solutions to drive consistency, scalability, and capacity across HR.
Partnering closely with the CHRO, HR Leadership Team, HR Operations, HRIS/HR Technology and ITS and COEs, this leader focuses on how HR work gets designed, experienced, and enabled—ensuring HR processes, tools, and experiences are intuitive, efficient, and aligned to business needs.
Key Focus Areas & Responsibilities
1) Enterprise HR Transformation & Experience Design
Apply employee‑centered design principles to HR programs, workflows, and services to improve usability, clarity, and adoption.
2) Enterprise Onboarding Experience
Design and implement a cohesive, enterprise onboarding experience that spans pre‑hire through early tenure, leveraging HRIS, onboarding platforms, and automated workflows.
Partner with HR Operations, Talent, and business leaders to ensure onboarding is consistent, role‑appropriate, and scalable.
Establish success measures (e.g., early engagement, system adoption, time‑to‑productivity, manager readiness).
3) Employee Engagement & Listening Strategy
4) HR Process Redesign & Workflow Optimization
5) Manager & Hiring Experience Enablement
Develop tools, resources, and experiences that improve the manager and hiring experience (e.g., guides, workflows, decision support).
6) AI Enablement & Digital Innovation (Copilot, Agents, Automation)
Build and lead integration of AI‑enabled solutions (e.g., Copilot agents) into HR workflows to improve efficiency, consistency, and decision support.
Partner with HR Operations, IT, and Legal to ensure responsible adoption, governance, and change management.
7) HR Technology Adoption & Utilization (Partnership Role)
HR Operations & Employee Relations, TA Program Manager, IT, COEs (Talent, Total Rewards, DEI/Engagement), Communications, Legal, business leaders and HR Leadership Team
Minimum Qualification
Practical experience across multiple HR disciplines (e.g., talent acquisition, union environments, or shared services operations), bringing real-world insight to process design and transformation efforts
Experienced people leader with proven success leading teams through transformation, driving accountability, and delivering results in complex, multi-state environments
Preferred Qualifications:
Compensation Type
Annual Salary
Compensation Range
Grade 10 - Salary
$ 124,022.00 - 223,196.00
Primary Work Location
93 West Main Street
Clinton, Connecticut, 06413
United States
Work Environment and Physical Demands Code
I - Indoor
EEO Statement
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, pregnancy, gender, gender identity, sexual orientation, marital status, protected veteran or other status protected by federal, state, and local laws.
