Reports to: Regional Manager
SUMMARY
The Stand Manager assumes full responsibility for his or her location’s growth, profitable
operation, and the preservation of 7 Brew’s culture, mission statement, and values. The Stand
Manager is the leader of his or her crew and maintains genuine connections with them and the
unique nuances of business at their stand(s).
PRIMARY RESPONSIBILITIES
- Be proficient in all Brewista and Shift Lead duties and skill sets.
- Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
- Provide regular feedback to each team member on strengths and areas of growth.
- Work with the crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines.
- Monitor and maintain necessary inventory, small wares, and equipment.
- Create an inventory team to receive and organize inventory orders in a timely manner.
- Ensure appropriate cash handling, deposits, and change for the stand.
- Facilitate team bonding and development through regular meetings and events for the Shift
Leads and Brewistas.
- Ensure crew is knowledgable and meeting all health requirements.
- Implement and communicate directives from upper management.
- Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development.
SKILLS AND QUALIFICATIONS
- Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
- Operate any position in the stand during peak hours.
- Maintain awareness off the shift’s operations while working a position.
- Be able to address operational, procedural, or cultural issues with team members.
- Adapt to problems and implement solutions during stressful situations.
- Organized and Punctual while managing multiple projects and deadlines.
- Effectively lead and direct multiple personality types under pressure.
- Has proven leadership abilities in a fast-paced environment with 40+ team members.
- Beginner-level proficiency in Microsoft Office Suite.
POSITION TYPE/EXPECTED HOURS OF WORK
- This is a full-time position of 40 hours per week. In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations.
- The Stand Manager is expected to work a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).
- Regularly work weekends and be available to work holidays, if necessary.
- Be available by phone or in person to promptly address any needs.
PHYSICIAL DEMANDS
- Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
- Can work outside for prolonged periods, regardless of weather conditions.
- Can lift up to 50 pounds.
- Can work on their feet for hours at a time.
- Can climb a ladder and use a stepladder.
- Can stand, sit, bend, kneel, twist, and squat as necessary.
- Can safely walk in between and around cars in the drive thru line.
- Can safely use a utility knife.
OTHER DUTIES
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay: $52,000.00 - $90,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Paid training
Work Location: In person
