Company Overview
Cadillac Family Physicians, PC is a Patient Centered Medical Home dedicated to delivering comprehensive medical services to our patients. Our mission is to provide high-quality care that prioritizes patient needs and fosters a supportive healthcare environment.
Job Summary:
The Referral Specialist is responsible for coordinating and processing patient referrals to specialists and other healthcare providers. The Referrals Specialist works closely with physicians, patients, insurance companies, and other medical offices to ensure timely and efficient care coordination.
Key Responsibilities:
· Receive and review referral requests from providers
· Submit referrals to appropriate specialists or facilities based on insurance coverage and provider networks
· Obtain prior authorizations from insurance companies when required
· Notify patients of referral details
· Serve as a liaison between the medical office, patients, and specialists
· Monitor the status of outstanding referrals
· Follow up with specialists and patients to confirm appointments and outcomes
· Resolve any issues or delays related to referral processing
· Maintain accurate and up-to-date records of all referrals and authorizations.
· Cross train for front desk coverage
· Ensure confidentiality and security of patient information in accordance with HIPAA guidelines
Qualifications:
- High school diploma or equivalent required
- 1–2 years of experience in a medical office required
- Proficiency with EMR systems (e.g., Epic, Veradigm, eClinicalWorks) is a plus
- Strong organizational and time management skills
- Experience with Microsoft Word and Excel
- Excellent verbal and written communication abilities
- Knowledge of medical terminology and healthcare processes
- Ability to work independently and as part of a team
If you are passionate about enhancing patient care through effective referrals and have the skills we seek, we invite you to join our dedicated team at Cadillac Family Physicians, PC. Apply today and make a difference in our patients' lives!
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
Work Location: In person
