Executive Director – Senior Living – Grand Rapids, MI
Reports to: Regional Director of Operations
Employment Type: Full-Time, Exempt
Position Summary:
The Executive Director is responsible for the overall leadership, management, and operation of the senior living community. This position ensures high-quality resident care and services, regulatory compliance, financial performance, employee engagement, and resident/family satisfaction. The Executive Director serves as the primary leader of the community and promotes a culture of excellence, compassion, and accountability.
Essential Duties:
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Provide overall leadership and strategic direction for the community.
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Ensure compliance with all federal, state, and local regulations.
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Maintain a safe, resident-centered environment that promotes quality of life.
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Oversee financial performance, including budgeting, revenue growth, expense management, and occupancy goals.
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Recruit, develop, and retain qualified staff.
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Foster positive relationships with residents, families, healthcare providers, and community partners.
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Monitor and improve resident satisfaction and service quality.
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Lead department managers to achieve operational and organizational goals.
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Ensure preparedness for regulatory surveys and/or inspections.
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Represent the community in professional and community organizations.
Qualifications:
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High-School diploma required. Bachelor’s degree in healthcare administration, business administration or a related field highly preferred.
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Minimum of 3-5 years of leadership experience in senior living, assisted living, memory care, skilled nursing, or healthcare operations.
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Demonstrated success in financial management and budget oversight.
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Strong knowledge of healthcare regulations and compliance standards.
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Excellent leadership, communication and interpersonal skills.
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Ability to build and maintain positive relationships with residents, families, staff, and external stakeholders.
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Experience with Microsoft Office including Word, Outlook, Excel, PowerPoint, and Teams.
Knowledge, Skills, and Abilities:
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Strategic planning and operational management.
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Team development and employee engagement.
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Regulatory compliance and risk management.
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Financial analysis and budgeting.
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Conflict resolution and problem-solving.
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Customer service excellence.
Benefits:
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Competitive salary
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Health, dental, and vision insurance
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401(k) with company match
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Paid time off
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Bonus or incentive program, where applicable
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications and leadership experience in senior living or healthcare administration.
As part of the selection process, candidates will be required to complete a leadership and behavioral assessment to help evaluate management competencies and alignment with the organization’s values and culture.
Cardinal Senior Living is an Equal Opportunity Employer.
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