The Colleges of Liberal Arts & Sciences (LAS) is seeking a professional masters program specialist to join our team to support the Professional Science Masters and Masters of Statistics programs. The professional masters program specialist will be joining a high-functioning, ambitious team that is working to create a culture of excellence and effectiveness during a period of significant growth for both programs. This position will be a “front line” advocate for both programs, with the opportunity to have a diverse range of responsibilities, providing support to students, community outreach, and working with university colleagues. This will be a multi-faceted position with the ability to develop and grow skills in administration, outreach, event planning, marketing and communications, and the field of higher education.
The program specialist will work with both the PSM and MSTAT program directors and program manager to complete a team with ambitious goals. As modalities and approaches to higher communication and job credentials continue to evolve, this position will work closely to align student interests and goals with program offerings. The successful candidate will need to work pragmatically with staff and the LAS team to create a service-oriented culture, assist with meeting short- and long-term goals, and maintain a high level of productivity. An ability to prioritize tasks and work collaboratively will be essential.
The Colleges of Liberal Arts and Sciences (LAS) unites strategy, operations and campus innovation across the Colleges of Humanities, Social and Behavioral Sciences, and Science. Established in 2025, LAS is increasing the impact of staff functions across campus as well as to meet the challenges and opportunities in higher education.
Responsibilities
The professional masters program coordinator provides day-to-day operational support for the Professional Science Master’s (PSM) program and Masters of Statistics (MSTAT) program, with a focus on reliable execution, clear communication, and a strong student experience. This role manages first-level inquiries, scheduling, event logistics, tracking, and administrative coordination, and escalates advising-, policy-, or exception-related items to the Program Manager and/or Director.
- Frontline support: Provide frontline support for both programs, fielding inquiries and working with the university audience and general public to ensure effective communication from initial interest through program placement. Have a knowledge of program requirements and the ability to communicate effectively.
- Program inbox + first-level support: Monitor program email inboxes, respond to routine questions using approved templates, and route inquiries to the appropriate staff owner.
- Scheduling + coordination: Schedule advising meetings and program appointments (logistics only), send confirmations/reminders, and coordinate meeting details (room/Zoom, materials).
- Events + student activities: Coordinate logistics for events (in-person and virtual), including reservations/Zoom setup, RSVPs, catering, A/V, parking codes, setup, and attendance tracking.
- Tracking + lists: Maintain accurate trackers and distribution lists (inquiries, RSVPs/attendance, committee rosters, registration checks, code distribution logs) and flag issues to the Program Manager/Director.
- Committee/admissions process support: Support committee coordination needs (scheduling, compiling materials, tracking deadlines) and assist with process-related admissions workflow tasks as assigned (non-decision-making).
- Administrative coordination: Support purchasing and program needs (supplies, swag, codes), maintain documentation/records, and assist with Concur travel logistics as assigned.
- Website/social execution support: Post routine updates to program channels (calendar/announcements/social posts) using approved content and basic formatting/brand polish.
- Escalation + continuous improvement: Escalate promptly for advising, policy interpretation, exceptions/waivers, sensitive issues, or complaints; flag recurring issues and help improve templates and workflows.
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
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To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
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As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
