Customer Service & Data Entry Representative
About Us:
TA Cabinetry provides quality kitchen and bath cabinetry to customers throughout the country. We are looking for a reliable and motivated team member to join our Customer Service department.
Position Overview:
We are seeking a Customer Service & Data Entry Representative to assist with customer orders, data entry, emails, phone calls, and general office tasks.
This is a great opportunity for someone who is organized, dependable, detail-oriented, and willing to learn. Cabinetry experience is not required—we are willing to train the right person.
Responsibilities:
- Enter customer orders and information into our system accurately.
- Answer customer questions by phone and email.
- Assist customers with basic product and order questions.
- Check order status and provide customers with updates.
- Track shipments and communicate delivery information.
- Work with the sales and warehouse teams to ensure orders are processed correctly.
- Review orders for accuracy and correct any issues.
- Assist with general customer service and office tasks as needed.
Qualifications:
- High school diploma or equivalent.
- Computer skills.
- Bilingual (English & Spanish required)
- Good communication skills.
- Strong attention to detail.
- Organized and dependable.
- Able to work independently and as part of a team.
- Comfortable learning new software and products.
- Customer service experience is a plus, but not required.
- Previous cabinetry or construction experience is a plus, but not required.
What We Offer:
- Full-time position
- $18.00–$19.00 per hour, based on experience
- On-the-job training
- Paid time off
- Opportunity to learn and grow within the company
- Friendly and supportive team environment
Work Location: Des Plaines, IL 60018
In person
If you are dependable, organized, willing to learn, and enjoy helping customers, we would love to hear from you!
Pay: $18.00 - $19.00 per hour
Work Location: In person
