Medical Receptionist
Fast-paced Medical clinic is looking for a medical receptionist to effectively represent the clinic as the first point-of-contact for clinic patients while maintaining the flow of a very busy clinic. This is a full-time (Monday-Friday) position. Sometimes busy, hectic, noisy, and/or stressful with interruptions.
Job Summary:
The Medical Receptionist is responsible for greeting patients, providing appropriate information, and communicating with departments and other staff members. They are the first smiling face that patients see when entering the office. They reflect the standards and level of care that patients can expect to receive for the entire visit.
To be successful in this position, the receptionist must be cheerful, friendly, polite, tactful, and professional in appearance and manner at all times. This position requires knowledge of all office financial policies as well as being aware of all scheduling rules for each provider. The receptionist will gather patient information and maintain the coordination of this information to the clinical areas of the office. The receptionist will be a team player and respectful of their co-workers at all times.
Essential Duties & Responsibilities:
Reception duties include, but are not limited to:
* Greet patients in polite, prompt, helpful manner. Provide necessary instructions and/or directions. Inform appropriate person of patient's arrival according to protocol.
* Update patient information, provide any necessary forms needing completion, and obtain necessary signatures. Obtain, verify and enter all necessary demographic and financial information received.
* Answering multi-line telephone system and routing calls in an accurate & professional manner
* Appointment scheduling for multiple providers. Verifying patient insurance eligibility and pre-authorizations for multiple providers
* Maintaining medical records and assist with tracking patient referrals
*Tracking and collecting patient payments for co-pays, procedures and outstanding balances
* Assisting other departments as needed
The Front Desk position relays important information, communication and resources in a timely manner to physicians, medical assistants, billing department, and administrator regarding scheduling information, clinic business, medical records and a wide variety of other necessities of daily clinic operations.
Pay: $18.00 - $20.00 per hour
Work Location: In person
