ABOUT THE ORGANIZATION
The Center for Adoption Support and Education (C.A.S.E.) is a national leader in mental health services for the adoption, foster, and kinship care community. We envision a world where every child and family connected to adoption, foster, and kinship care thrives, embracing our individual and collective diversity. We improve the well-being and permanence of children and their families by delivering adoption-competent mental health services, training a national network of professionals, and informing the field through research and advocacy. We work nationally to build the capacity of States, Tribes and territories to create competent systems and service arrays and improve access to those services.
For over 25 years, C.A.S.E. has combined best practices and innovation to provide specialized individual and family therapy, psychiatric services and support groups, education, and training. We have become a local, national, and international resource for adoptive, kinship, and foster families and the professionals who support them. C.A.S.E. set out in 2021 on a new strategic direction to grow our clinical and training programs into our Academy for Elevating Clinical Practice in Permanency. It is an exciting time as we grow our evidenced-based adoption-competent clinical model and our accredited, award-winning training programs nationwide.
C.A.S.E has an annual budget of $14M and a staff of 70+ employees.
National Center-Human Services Technical Assistant Specialist (HS-TAS)
ABOUT THE POSITION
The National Center for Adoption Competent Mental Health Services is a federally funded cooperative agreement with the U.S. Department of Health and Human Services https://bridges4mentalhealth.org/ , Administration for Children and Families, Children’s Bureau. The National Center is a federal grant issued to C.A.S.E. Adoption Support Center & Services | C.A.S.E. and partners with national system leaders, parents, caregivers, and young adults with lived expertise to strengthen systems, expand workforce capacity, and improve access to adoption competent mental health services for children, youth, and families impacted by child welfare. This position requires a minimum of 10+years of national experience in child welfare and or mental health systems providing cross-system technical assistance or consultation scaling programs or initiatives.
The Human Services Technical Assistant Specialist (HS-TAS) reports to the National Center Director of Technical Assistance and works closely with National Center staff, partner organizations, the National Adoption Competency Mental Health Training Initiative (NTI) team, and child welfare and behavioral health leaders in assigned states, tribes, and territories (STTs).
This position supports systems change, implementation, organizational capacity building, and cross-system collaboration efforts designed to advance adoption of competency and strengthen behavioral health and child welfare integration. The HS-IS partners with STTs and National Center team members to assess system readiness, identify barriers and implementation drivers, supports development sustainable infrastructures, and provides delivery of technical assistance to strengthen adoption competency.
The position is responsible for facilitating intensive technical assistance (TA), implementation planning, strategic alignment, workforce development, stakeholder engagement, sustainability planning, and systems integration efforts across assigned STT’s child-serving systems. The HS-TAS also provides facilitation, consultation, coaching, and implementation support to strengthen organizational and workforce capacity.
This is a full-time, home-based remote position requiring national travel.
POSITION OVERVIEW
The Human Services Technical Assistant Specialist (HS-TAS) serves as a national subject matter expert and implementation partner supporting systems transformation efforts within child welfare, behavioral health, education, juvenile justice, and related child-serving systems.
This role requires expertise in systems change, implementation science, workforce capacity building, and collaborative partnerships. The HS-TAS works alongside system leaders and multidisciplinary partners to strengthen infrastructure, improve cross-system coordination, and build sustainable implementation strategies that increase access to competent services and support.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Systems Change & Capacity Building Support
- Deliver intensive technical assistance efforts with assigned states, tribes, and territories to strengthen organizational and system capacity related to adoption competent mental health services.
- Partner with agency leadership and National Center team to identify implementation barriers, leverage system strengths, and develop sustainable solutions that support embedding adoption competencies within cross collaborative systems.
- Support sites in building implementation infrastructure, governance structures, and decision-making processes that promote sustainability and accountability in achieving workplan goals.
- Apply implementation of science frameworks and change management strategies to support systems adoption, integration, and sustainability of adoption competent practices.
- Assist sites in strengthening policies, procedures, workforce standards, and practice expectations that advance adoption competency and trauma-responsive care.
- Complete organizational readiness and systems assessments to identify implementation of drivers, workforce needs, infrastructure gaps, and opportunities for systems alignment.
- Promote the integration of lived expertise from youth, caregivers, families, and community partners into systems planning, implementation, and evaluation activities.
Technical Assistance Delivery & Implementation Support
- Serve as a subject matter expert on multidisciplinary technical assistance teams delivering intensive systems-focused TA.
- Design, coordinate, and implement tailored TA workplans that align with National Center frameworks and site-specific priorities.
- Support cross-system planning and coordination efforts to improve service access, collaboration, referral pathways, and workforce alignment.
- Support implementation and integration of NTI and other National Center training initiatives within organizational and systems structures.
- Identify opportunities to leverage funding streams, payer systems, higher education partnerships, community behavioral health clinics, and workforce initiatives to support systems sustainability.
- Troubleshoot implementation barriers and support sites in developing responsive action plans and continuous improvement strategies.
- Support sites in establishing policies, training requirements, workforce competencies, and implementation expectations that reinforce the adoption competent practice.
- Provide consistent on-site and virtual implementation support to strengthen systems adoption and sustainability efforts.
- Serve as a site lead as assigned coordinating TA teams, implementation planning activities, deliverables, and communication with site leadership.
Assessment, Evaluation & Continuous Quality Improvement
- Conduct systems landscape analyses, data reviews, to identify organizational priorities, implementation of readiness, service delivery structures, and systems opportunities.
- Analyze strategic plans, policies, workforce initiatives, and systems data to align TA strategies with site priorities and outcomes.
- Contribute to development of assessment reports, implementation summaries, sustainability plans, and evaluation activities.
- Monitor implementation of progress and support continuous quality improvement processes aligned with TA goals and deliverables.
- Track project activities, implementation milestones, outreach efforts, and systems outcomes using project management and data systems.
Knowledge Dissemination
- Disseminate implementation tools, resources, presentations, and informational materials that support systems change and workforce capacity building.
- Represent the National Center and C.A.S.E. at state, regional, and national meetings, conferences, and professional events.
- Participate actively in the National Center for team meetings, implementation planning activities, and organizational initiatives.
Administrative & Organizational Responsibilities
- Maintain timely and accurate documentation of all project activities in accordance with National Center standards.
- Enter and manage outreach, engagement, implementation, and project tracking information within designated systems and databases.
- Participate in organizational meetings, supervision, professional development, and assigned activities.
- Perform other related duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS
Education & Professional Experience
- Master’s degree in social work, psychology, counseling, public administration, organizational development, implementation science, behavioral health, or related human services field.
- Minimum of ten (10) + years of professional experience providing national, state, tribal, territorial, or community-level technical assistance within Human services, child welfare, behavioral health, or related child-serving systems.
- Advanced knowledge of child welfare/behavioral health, and or human services systems, with experience leading systems change and implementation efforts.
- Proven ability to facilitate cross-system collaboration and drive organizational and workforce development across diverse stakeholders.
- Demonstrated success in strategic planning with measurable, sustainable outcomes in partnership with public-sector and multidisciplinary teams.
TRAVEL REQUIREMENTS
This is a remote position that requires national travel to assigned agencies, technical assistance sites, conferences, and meetings. Travel is typically expected approximately five days per month, with additional travel required based on project and implementation needs.
SUPERVISION
Supervision Received
The Director of Technical Assistance provides supervision, guidance, strategic direction, and implementation support for this position. The HS-TAS participates in regular individual supervision, team meetings, and organizational planning activities.
Supervision Exercised
None.
CERTIFICATES, LICENSES, REGISTRATIONS: Ability to pass required state and local background checks. Required: valid and current mental health state licensure at the advanced level
C.A.S.E. does not discriminate on the basis of race, color, religion, military or veteran status, or any other category protected under applicable federal, state, or local law.
Emboldened by the core belief that all children deserve a safe, loving, permanent home and dedicated to providing inclusive, family-focused services, C.A.S.E. draws on expertise, research, and lived experience to innovate and pay it forward by educating and empowering others. Together, we commit to work both internally and externally with Compassion, Integrity, Excellence, and Innovation.
C.A.S.E. maintains a drug and alcohol-free workplace.
C.A.S.E. participates in E-Verify.
Pay: $90,000.00 - $95,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: Remote
