Description:
Primary Purpose:
This position fulfills parts orders for Admar customers and the Service Department. This position requires a high degree of detail and accuracy, and should be fulfilled by a person who has a strong attention to detail and is passionate about customer service.
Essential Functions:
-
Ship all outgoing orders on a daily basis to insure customer satisfaction.
-
Perform regular cycle count inventory to insure accurate inventory accounting.
-
Places all parts purchases direct to vendors within vendor cut off times on a daily basis.
-
Place regular weekly stock order to insure proper inventory levels.
-
Receive and put away stock parts orders upon arrival.
-
Update and maintain accurate bin location by part number to insure top notch parts organization.
-
Maintaining parts inventory reorder levels and adjusting as required.
-
Actively manage and return unneeded parts within manufacturers guidelines.
-
Maintain customer pick up area, and follow up with customer for items not picked up.
-
Assist customers with parts selections as required.
-
Communicate with customers on a daily basis for parts received, and problem parts orders.
-
Enter parts received and orders filled in computer as required by parts room policy.
-
Create and update parts inventory transfers as requested by branches
-
Pick-up and delivery of parts as requested by Branch Manager.
-
Parts room housekeeping and organization to show the highest quality organization levels to our walk in customers.
-
Act as back up to Service Writer in supporting necessary activities when the Service Writer is absent.
Requirements:
Required Experience / Education
-
Associates degree preferred; minimum of two years’ experience in the equipment rental business or equivalent combination of education and experience. Some mechanical knowledge desired.
-
Basic computer skills
-
High level of customer relations skills
-
Strong verbal skills to work with Mechanics and customers.
-
Valid driver’s license
