Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
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Promote, work, and act in a manner consistent with the mission of Local Legend Brewing Co. oWarmly and graciously greet all guests and provide instructions on our service model.
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Open the front door for guests entering or leaving the restaurant when possible. oSpeak with guests to ensure satisfaction with food and service.
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Answer telephone calls and respond to inquiries or transfer calls. oMaintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.
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Inform guests of establishment specialties and features. oInspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
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Relay messages to servers and bussers as needed. oThank guests as they leave and invite them to return.
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Attend all scheduled employee meetings and offers suggestions for improvement. oCoordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
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Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. oTake and prepare to-go orders.
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Operate cash registers to accept payments for food and beverages. oAssist with preparing and serving food and beverages.
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Assist with bussing and cleaning tables as directed.
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Able to understand and speak using the predominant language(s) of guests oAble to work in a standing position for long periods of time (up to 5 hours)
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Able to bend, stoop, reach, carry and lift objects up to 20 lbs. frequently oAble to maneuver between tables and narrow spaces with ease
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Possess organizational and multi-tasking skills oAbility to communicate clearly
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Exceptional grooming habits oReliable transportation
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Must be eligible to work in the United States
