Job Title: Pest Control Service Manager
Company: NineFold Pest
Pay: $65,000 - $70,000 per year
Job Type: Full-time
At NineFold Pest, we're committed to protecting homes, businesses, and families through dependable, high-quality pest management services. We believe great service starts with great people, so we invest heavily in training, support, and opportunities for growth.
Our culture is built on integrity, accountability, teamwork, and continuous improvement. We value employees who take pride in their work, treat customers with respect, and are always looking for ways to learn and get better. Whether you're starting a new career or bringing years of experience to the team, you'll be part of a company that recognizes hard work, rewards performance, and is committed to helping you succeed.
Job Overview
Are you a natural leader with a growth mindset and a positive attitude who thrives in a fast-paced, customer-focused environment? As our Service Manager, you are the engine that keeps our branch running smoothly. You will oversee day-to-day operations, mentor a team of dedicated technicians, and ensure that our high standards of service and safety are never compromised. If you have a passion for building up a team, solving problems with optimism, and delivering exceptional results, we want you to lead with us.
What You'll Do
- Guide our technician team's day-to-day work, making sure schedules run smoothly and jobs get done on time.
- Make sure everyone is following company guidelines and doing things safely and correctly.
- Help the team represent our brand well and always deliver top-notch service.
- Keep an eye on how the team is performing (productivity and quality) and share updates with leadership.
- Be a hands-on coach and mentor, helping every technician grow and succeed.
- Make sure your team has the training, tools, and confidence they need to meet our goals and take care of our customers.
- Check in regularly with your team and offer helpful feedback so they can keep improving.
- Make sure our customers are always getting the best possible service.
- Jump in to help solve tough customer issues, turning problems into positive experiences.
- Keep an ear out for customer feedback and use it to figure out how we can make our service even better.
Being Part of the Team
- Keep your own workspace organized and running smoothly.
- Lead by example, show up reliably and hold your team to that same high standard.
- Keep the communication flowing by sharing helpful, accurate, and timely feedback with everyone you work with.
- Take on new tasks and instructions with a positive, can-do attitude.
- Treat everyone with dignity and respect.
- Help us keep our company core values alive by living them out every day.
- Stay up-to-date by completing any training needed for your role.
What We're Looking For
- Mindset: Bring a growth mindset and a contagiously positive attitude to work every day, always looking for ways to learn, adapt, and uplift your team.
- Experience: 2-5 years of pest control experience (required). Knowledge of pest control regulations, safety standards, and compliance practices.
- Licensing: Valid Driver's License, current State Pest Control License
- Skills: Strong communication, Organizational, Conflict Resolution, and the ability to motivate and coach a diverse team. Ability to foster teamwork while driving accountability and results.
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid Time Off (PTO), Paid Sick Leave, and Paid Holidays
- Company transportation provided
- A supportive team environment focused on training, accountability, collaboration, and professional growth.
Equal Opportunity Employer
Ninefold Pest is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with dignity and respect. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you currently hold a valid Pest Applicator's license? If not, are you willing and able to obtain one within your first 30days of employment?
Experience:
- Pest Control: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
